Delete Spam Apps
I recently got a spam app- Mac Cleaner- and it pops up every few minutes and interrrupts my server.
How do I delete these apps? None of the usual ways work. Any advice would be appreciated! Thanks.
Mac Pro
I recently got a spam app- Mac Cleaner- and it pops up every few minutes and interrrupts my server.
How do I delete these apps? None of the usual ways work. Any advice would be appreciated! Thanks.
Mac Pro
I got bit too. I followed Linc's process, but that didn't stop this version. Malwarebytes appears to have done the trick. So far. Lesson learned (by a Mac guy of 30 years experience): Don't upgrade anything from a popup. The current "Your Adobe Flash Player is out of date" scam is probably one one of several avenues.
That's likely where you got it. Did a window appear telling you you needed to update Flash? If so, it was a fake one intended to get you to "allow" malware onto your computer. Never update Flash from such a Window. Go to System Preferences > Flash > Updates > Check now and update from there, or go directly to Adobe's website to look for/download updates. The same holds true for any update. Do not click on anything in a window that pops up, especially when visiting a website.
Hi,
From Linc Davis:
You installed a fake "utility" called "Advanced Mac Cleaner." Like any software that purports to automatically "clean up" or "speed up" a Mac, it's a scam. To remove it, take the steps below. Some of the files listed may be absent. Back up all databefore proceeding.
If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.
Step 1
Triple-click anywhere in the line below on this page to select it:
~/Library/LaunchAgents/com.pcv.hlpramc.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.
Step 2
Move the following item to the Trash as in Step 1:
/Library/Application Support/amc
This time you may be prompted for your administrator login password. There's no need to log out after taking this step.
Step 3
Move this item to the Trash:
~/Library/AdvancedMacCleaner
Step 4
Open the Applications folder and move an item named "Advanced Mac Cleaner" (if it's present) to the Trash. Empty the Trash.
Download and Apply this Malwarebytes app, written by a respected member here.
Thank you for the advice! I will try it.
Absolutely a scam--though I did not buy this-- it appeared after I was upgrading my Flash player.
Delete Spam Apps