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iphone 7 plus headphones

Every time I plug in my headphones to listen to my music, they work ok for about a minute or two and then the volume will decrease for no reason at all on the phone. I turn it back up and watch it go back down without touching anything. I can't use my headphones to listen to my music, it won't stay turned up. Anyone else have this issue?

iOS 10.3.3

Posted on Aug 24, 2017 11:08 AM

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Posted on Aug 24, 2017 11:18 AM

Sounds like a bad volume button on the headphones. Try another pair, or make an appointment at the genius bar. The headphones are covered by the same warranty as the phone.

3 replies

iphone 7 plus headphones

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