Double-click does not open Apple Pay

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Level 1

15 points

Double-click does not open Apple Pay

Just updated from an iPhone 6 to a 7. On iPhone 6, I could double-click the Home button on the locked screen and Apple Pay would come up. In iPhone 7 in the locked screen, I double-click on the Home button and the screen unlocks. In the unlock screen, I double-click and the open apps bar appears. In settings, I've turned on the "Double-click Home button to get card". How do I open Apple Pay on my iPhone 7? BTW - my Apple Watch still works fine by double-pressing the lower side button. Suggestions? Thanks!

iPad 2, iOS 6.0.1

Posted on Aug 24, 2017 1:34 PM

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Answer 1

Top-ranking reply

Jill Baedke Author

Level 1

15 points

Aug 24, 2017 3:48 PM in response to Jill Baedke

Fixed it! For some reason my card was deleted from my iPhone 7 after I scanned it. My Apple Watch was showing the Apple Pay - so didn't think to check the iPhone. Then, when looking at the settings I realized it was gone (?) - so re-installed the card. Viola' - the d-click home button works!

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Answer 2

sberman

Level 10

268,263 points

Aug 24, 2017 1:44 PM in response to Jill Baedke

Personally, I get to the home screen and then open the Wallet app.

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Answer 3

Jill Baedke Author

Level 1

15 points

Aug 25, 2017 6:39 AM in response to sberman

Thanks! I may "play" with that and see if it is comfortable for me. I actually use my Watch most of the time ... sure beats fumbling in my purse for my card!

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