Apple Supply Chain to the Canadian Forces Exchange System (CANEX)

Your situation may not be so unique where a third-party supplier may

have several locations to send inventory. The US base PX nearest here

had for many years older model & nearing obsolete electronic product

for sale at their original retail prices. Even previous iPod, iPad, etc that

were (to me, having looked to current specs & prices online) not very

kind to the service personnel stationed here in AK.

The captive audience and limited scope of on-base resale variety is

part of the immediate retail problem in that situation. And what they

do, is a matter of their private business concern. There should be a

regulatory over-sight of their business, w/ consumer complaint dept.

Across town, in official retail sales environments, such as wal mart or

other names, theirs were newer. And in a competitive marketplace

some other officially sanctioned Apple resellers or authorized service

providers with their own resale business, can be competitive.

In some cases, there are no choices and if you cannot order online,

theirs is the only show in town. Or in your region.

Thought to say your situation is not so unique, as indicated near JBER

a joint-base near Anchorage.

Good luck in this matter! 🙂

To assume for a minute that your inquiry was about retail or an online 'Apple Canada' experience

which may also cover some questions about 'independent authorized' Apple resellers and service

providers in the country. ~ Did you use information from this page to contact Apple Canada?

How to Contact Us - Apple (CA)

Apple (Canada) - We aim to provide great customer service. Contact Apple

for product inquiries, technical support and legal questions.

https://www.apple.com/ca/contact/

• Make an appointment at an Apple Retail (CA) Store Genius Bar
• Find an Apple Authorized (CA) Service Provider
• Reseller Locator (CA)

Their 'Apple Feedback' links in the Canada/Apple Contact Us page don't specify CA or US.

In any event...

Good luck & happy trails! 🙂

This is a user-to-user technical support forum. No one here would know anything about Apple logistics. You might want to consider that dealing with a government bureaucracy is not like dealing with a for profit retailer.