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slow ethernet speed on Mac Mini (late 2012)

Hello - I just upgraded my Verizon FIOS to Gigabit. I am not seeing the speeds I expected so I did a test using http://speedtest.verizon.net


Lenovo Thinkpad Carbon laptop - Windows 10 - connected to Verizon router via Ethernet ... I get consistent device speeds of 750~800 Mbps down / 940~960 Mbps up.


Mac Mini (late 2012 model) - MacOS Sierra 10.12.6 (16G29) connected to Verizon router via Ethernet ... I get consistent device speeds of 350~400 Mbps down / 650~700 Mbps up.


I tried these tests many times, and different times of the day ... the results are always the same.


Can anyone advise why? Are there any network settings that need to be adjusted?

Mac mini, macOS Sierra (10.12.6), 16 GB RAM

Posted on Aug 24, 2017 4:05 PM

12 replies

Aug 27, 2017 9:09 AM in response to Community User

The speed "tests" that you are using are measuring an average for the end-to-end data throughput between your computer and the speed test's servers over the Internet. What would be more important to test is the local area network throughput between your computer over this network. That way you are only looking at how much bandwidth and actual throughput your computer's network adapters can support. You can then compare your two notebooks.


Some test tools to try:

Aug 27, 2017 1:42 PM in response to Tesserax

I would agree if I was going through a network switch, hub, etc. In this case - both devices are connected directly to the 1 GB LAN ports on the Verizon Gateway router / switch. The verizon speedtest has two tests 1) the router to the verizon network, and 2) the device behind the router to the verizon network. I have tested swapping cables and swapping ports. The problem follows the mac mini - not the cable or the port.


I can understand the logic to test the local LAN speeds to ensure that data is transferring at 1 GB between computers on the local LAN network ... but as mentioned - both devices are connected to the 1GB LAN ports on the router / switch. The Lenovo does not have an issue. Only the mac mini - and especially for downloads.


As a test - I used Activity monitor when copying 7 GB to my Time Capsule ..


User uploaded file

Aug 25, 2017 5:41 AM in response to Community User

1. Try a different ethernet cable between the router and Mac Mini.

you may have an old Cat5 or bad Cat6 cable.


2. Check your Advanced settings.

go to > macOS Sierra: Use Network preferences to set advanced options and in the "Ethernet hardware settings" section,

look at > macOS Sierra: Set advanced hardware options and/or > macOS Sierra: Use Gigabit Ethernet

Aug 25, 2017 2:16 PM in response to den.thed

Thanks - I have tried both those things ... 1) I switched cables with the other laptop and re-ran the tests - results were identical as before ... 2) I had already checked that. When I reviewed again the only thing I could think of is the MTU settings but I checked the router and the WAN and the LAN are set to 1500 - the same as the Mac Mini.

Aug 27, 2017 6:15 AM in response to den.thed

I have been using "speedtest.verizon.net" as this tests both the speed between verizon network and the the verizon router, as well as the device behind the router to verizon network.


When I test router to verizon ... I get speeds consistently at 950 up and down.


When I test the devices behind the router to verizon ... switch cables, hardwired to the router, etc ....


Lenovo Thinkpad Carbon laptop - Windows 10 - connected to Verizon router via Ethernet ... I get consistent device speeds of 750~800 Mbps down / 940~960 Mbps up.


Mac Mini (late 2012 model) - MacOS Sierra 10.12.6 (16G29) connected to Verizon router via Ethernet ... I get consistent device speeds of 350~400 Mbps down / 650~700 Mbps up.


speedtest.net results are slower since I am hitting test servers not on the verizon network, but the patterns / ratios are the same.

Jan 4, 2018 2:40 AM in response to Tesserax

Was there ever a resolution to this? I'm finding the exact same issue with a couple 2012 Mac minis. Messing with the hardware settings is getting me nowhere. I have 3 nearly identical minis all showing the same results. (2 running Sierra, one running High Sierra)


My iMac on the same cable/port etc. gets a good ~500Mbps where the mini struggles to maintain 250-300. Uploads are 700-800 on both.

Jan 24, 2018 5:42 PM in response to Community User

If you did not get to a resolution, some more information could be handy.


I had to tweak my MacOS stack & FiOS router mercilessly to get advertised performance. The good news is it is possible. Even though my AV specialist told me it's 'normal' and can't be fixed (and Verizon won't help with anything once it passes the router, they claim they are only responsible to guarantee the advertised speed to the router.


1) are you wired for ethernet or MOCA (coax) from your on-premise-equip terminal (OPE)?

MOCA can behave differently, ethernet can be easier to deal with


2) what model and firmware revision is your fios router?

Note that ActionTecs are old, twitchy and past end of life. but I have one and got it to work... so don't freak;


3) connect to the admin account on the router (via its web interface) on your network

note any active packet filtering rules or port forwarding rules present, or specific services blocked

report those here

I recall I had better results after enabling certain external pings (which were disabled as a security measure to reduce attack surface)


4) check the MTU packet size if the router exposes it


5) check the same value on your mac and note any difference

your mac should be using a size <= the router


I hope this will lead you on the right path...


if you post back, I'll see if I can help further


Finally, one trick to try

if you have access to an external VPN service/subscription that operates at the system admin level on your mac...

launch that and connect your mac so it is connected through the VPN (and all its traffic will be encrypted, and Verizon can't peek at your packets) [note a corporate VPN may not work]

then run your speedtest and see what you get.

I'd be very curious. I know for a fact verizon interferes with some services (including VPN!) based on that, and when you can encrypt an established connection, their interference goes away...

Jan 24, 2018 5:52 PM in response to marc265

Also,


If you can dig into your Mac system info on these Mac Minis, post any additional spec info, like manufacturer, etc for:

10/100/1000BASE-T Ethernet (RJ-45 connector)

the fact it works for windows clients is not inconsistent with variations in TCP/IP stack implementations, settings conflicting w router, etc

with more specific info on the Ethernet hardware, we can check for any known issues floating around out there...and if so, try to work around.

slow ethernet speed on Mac Mini (late 2012)

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