my shared network folders "can’t be opened because you don’t have permission to see its contents."

Hi all,


i have been trying for days to sort this out!


I get the error message that The folder “such and such” can’t be opened because you don’t have permission to see its contents,

on every folder i try to open from my imac end, to view my macbook files.


But i can open imac files just fine from my macbook end!


I have set all the same shared permissions for both in sys prefs--

admins read&write for all folders in list,

my own user name (home folder name, which is same on both macs) also read&write for all the folders,

and "everyone" set to no access.


What could be the problem?

I have tried re-doing all these options and re-testing, to no avail!


Thanks!

iMac, OS X El Capitan (10.11.6)

Posted on Aug 24, 2017 8:22 PM

Reply
7 replies

Aug 25, 2017 10:41 PM in response to CarlAVII

Hi Allen 🙂


Okay, so I went through all the info you gave me, and i have a few questions if you wouldn’t mind (please forgive me if this seems like a long reply!):


Where the article says:


—If “Only these users” is selected on the other Mac, make sure the login name you’re using is on the list of allowed users. : by this do they mean in the system pref’s sharing window under "Users"? or somewhere else? (because i dont see anywhere saying specifically “Only these users”; Nor is there a list there entitled "allowed users.")


—Using an Apple ID: why wouldn’t this way work too?


—In some cases you need the network area or workgroup for the shared computer.: i am the computers’ owner, so where would i look for this info if needed? Or, would it simply pop up in a scroll-down list if it was necessary?


—2. When you locate the shared computer or server, double-click it, then click Connect As. : Well, after i open it on my iMac, it automatically shows "Connected as: (my home folder login name) ". I have already a day or two ago added this main username as my one "favorite server" in the scroll-down under the Go/ Connect to Server pop-up.


Also:


—i have my macbook’s home folder listed in the sys pref’s shared folders list, and in its users list i have my home folder account name listed. (By the way, i have my account name and full name the same exact name, so i hopefully avoid confusing myself. I only want to use this home folder account in general. Any other user i set up is for my own testing purposes anyway. So i only have this name listed under the "favorite server" list.)

And yet!—

even though i have this user allowed "read & write" access, and i am connected on my iMac as this user, i cannot ………………………………………………………………….


—Is it secure to tell you what my account name is here? It would just make things easier to keep clarified, if so!


—is is good enough to simply have my ENTIRE Users folder in my home shared folder’s users allowed list, on both my macs? That would make things way simpler for me! (then i would just keep my users lists set to "everyone"="no access", and have no other users listed there except my home folder’s= "read&write".)


—(related Q to above) I am assuming that when i right-click a shared folder in the sys prefs list and that "Apply permissions to Enclosed Items" pops up and i click on it, then click ok, it means that all the folders and files inside it will be allowing access to those users listed?


—(a side question: Is it possible that sometimes, if i change any settings such as Full Name or user allowance prefs, it might not take effect right away (eg., until i have logged out then back in or something)? )


—Here is one example of a folder i cannot open on my iMac because it says:

--oops that was screenshot--

User uploaded file

On my macbook, i have the shared folder User set to "read&write" for my current (home folder) name.

Also, in this User folder’s "get info", i do have my current name set to "read&write" as well.

When i click "show in finder" on my macbook, this User folder shows up in my macbook’s HD folder.

I see this same User folder in my iMac’s HD’s Users folder, in the same subfolder:

/Users/laptop-user/Public/Drop Box.

On my macbook, to be extra sure i also checked that "shared folder" box in its Get Info.

Also, on my iMac, in the laptop-user’s "get info", i have my main account with "read&write", and the shared checkbox checked.


To make sure it wasn’t just Dropbox, i just added a picture to the laptop-user’s Pictures folder from the macbook side. Then double checked all its Get Info for permissions. Then tried to open that folder from iMac— no luck!


What could i be missing? What else can i do?

Aug 25, 2017 4:20 PM in response to coatli

Hi coatli ,

I understand that you are trying to share files across your network between your iMac and MacBook Pro, but you're only able to share files one way. I'm happy to provide some help for this issue.

It sounds like you've done some great troubleshooting for this issue already. Based on what you've described, follow each of the steps in the article below. I've highlighted one specific step for you to pay attention to, which explains how to choose how to connect to the Mac. It's important to connect as a Registered User in this case so that you have access to the files:

OS X El Capitan: Connect to shared computers and file servers on a network

Select how you want to connect to the Mac:

  • Guest: You can connect as a Guest user if the shared computer permits guest access.

  • Registered User: Connect to the other Mac using a valid login name and password. If “Only these users” is selected on the other Mac, make sure the login name you’re using is on the list of allowed users.

  • Using an Apple ID: Connect to the other Mac using an Apple ID. You must be set up in Users & Groups preferences with this Apple ID, on both this Mac and the other Mac.



Thanks for using the Apple Support Communities. Cheers!

Aug 30, 2017 2:23 AM in response to coatli

coatli ,

Thank you for checking out the article provided and following up with these additional questions.

While the "Only these users" option is explicit for some other features in the Sharing preferences such as "Remote Management", it is not as obvious for the "File Sharing" preferences. When selecting any of the shared folders listed under "File Sharing", the authorized users will show up in the box on the right. You can then modify these users with the + and - under that.

Connecting with your Apple ID certainly should work fine. It's important that when doing this, you have the option to sign in using your Apple ID enabled for your user account on each of your Mac computers.

Network Area and Workgroup are both settings used when involving a Windows computer in your network.

OS X El Capitan: Connect to a Windows computer from a Mac

If you don’t know the workgroup name and the network name (called the computer name) for the Windows computer, contact the person who owns the computer or your network administrator.


While not necessarily a major risk, sharing your account name should not be required for these purposes.

While it shouldn't hurt anything to share your entire User folder, so long as it's given the appropriate access, you may want to consider other options to share these sorts of files across computers. iCloud, for example, offers syncing of your Desktop and Documents files:

Add your Desktop and Documents files to iCloud Drive - Apple Support

When applying changes to all enclosed items, you are correct that it will apply to everything in that folder.

Lastly, if any changes that you make require restarting your computer, it will prompt to do so.

Cheers!

Aug 30, 2017 2:41 AM in response to raina_b22

thank you becky!


your answers were very helpful. 🙂


I encountered a real problem today, though:

when trying to open my macbook's shared folders from my imac,

the error message popped up that the folders could not be found!


I was on both macs, side by side, and had every file sharing option on and the folders set to be allowed for read&write for my user name (home folder name on both macs).


I was trying to better organize my folders, to avoid confusion--

all my main system's folders meaning downloads, pictures, desktop, documents, movies, music, etc... were on my original mac (my imac desktop) directly under my home folder.

Yet, all these folders were instead under my home folder's documents folder, on my macbook!


This was perpetually confusing for me, so i tried to move my macbook's folders to match those of my imac's (ie, downloads, pictures, desktop, documents, movies, music, etc. to be directly inside my home folder).


But after i did this, i could no longer open my macbook's folders from my imac via sharing!


What did i do wrong?

Or, perhaps there is an easy way to fix this? (I am thinking along the lines of re-logging in somewhere? Or disabling /re-enabling a certain setting or config? My knowledge is extremely kindergarten level with the tech stuff, so it could be something simple has me bewildered!(?))

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my shared network folders "can’t be opened because you don’t have permission to see its contents."

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