User profile for user: tomi_r
tomi_r Author
User level: Level 1
9 points

Multiple errors, common problem

Hello


I have a mid 2010 iMac, running OS X Yosemite 10.10.5 with 16GB RAM, 1TB HDD


I have 4 symptoms that now seem to arise together from time to time. Timeline may be connected to the latest security update in July.


i) Google Chrome crashes out on startup by failing to load extensions and showing broken tabs, or new tabs fail.

Unistalling and reinstalling latest version of Chrome (even Chrome Canary made no difference)

ii) terminal fails to load showing [forkpty: Resource temporarily unavailable] [Could not create a new process and open a pseudo-tty.])

iii) dmg's cannot install, with system declaring "No such file or directory".

iv) About this Mac pane loads empty or populates very slowly.


Symptoms usually disappear with restart, and then return intermittently.


Scans by Avira, Malwarebytes and Sophos do not show any malware.


System disk and permissions do not show anything significant. Internet searches imply the problems appear in more recent OS X releases too.


Any ideas, what to check next.


Thanks

iMac, OS X Yosemite (10.10.5), Problems with Chrome & Terminal

Posted on Aug 25, 2017 12:59 PM

Reply
18 replies
User profile for user: tomi_r
tomi_r Author
User level: Level 1
9 points

Sep 9, 2017 10:51 AM in response to KiltedTim

Resolution!


Having uninstalled the remaining (unused tunnelling and VPN utilities), plus a little more clearing out of start up processes, my system has remained stable for the past 2 weeks.


Thanks for pointing me to EtreCheck and all the advice.


And yes, the VPN service is to enable me to access servers outside of my European homebase.

Reply
User profile for user: Kappy
Kappy
User level: Level 10
362,007 points

Aug 25, 2017 1:07 PM in response to tomi_r

Possible Fixes for Lion to Yosemite Installations


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Resetting your Mac's PRAM and NVRAM
  2. Intel-based Macs: Resetting the System Management Controller (SMC)
  3. Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.
  4. Repair the disk by booting the from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. After Disk Utility loads select the hard drive entry (mfgr.'s ID and drive size) from the side list. In the Disk Utility status area, you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (S.M.A.R.T status is not reported for external drives.) If the drive is "Verified" then select the indented (usually, Macintosh HD) volume from the list. Click on the First Aid tab, then click on the Repair Disk button. When it finishes then click on the Repair Permissions button. When that has completed quit Disk Utility and return to the Utility Menu. Select Restart from the Apple menu.
  5. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button below Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  6. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  7. Erase and Install OS X Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Partition tab in Disk Utility's main window toolbar.
  4. Set the number of partitions to one (1) from the Partition Scheme dropdown menu.
  5. Set the Format type to Mac OS Extended (Journaled.)
  6. Click on the Apply button.
  7. Quit Disk Utility and return to the Utility Menu
  8. Select Restart from the Apple Menu.
Reply
User profile for user: tomi_r
tomi_r Author
User level: Level 1
9 points

Aug 26, 2017 5:33 AM in response to VikingOSX

I followed your (and others advice) running Etrecheck, removing some apps, changing a few settings. The symptoms as originally described still exist. I am including a post-Chrome tab crash Etrecheck log, and a log after restart.


Thanks for your opinions ...


Post Google Chrome new tab crash


EtreCheck version: 3.4.4 (448)

Report generated 2017-08-26 13:53:35

Download EtreCheck fromhttp://etrecheck.com

Runtime: 0:55

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Failed to read adware signatures!


Problem:Apps are crashing



Disk Information: ⓘ

Disk information not found!



System Software: ⓘ

Operating system information not found!


Configuration files: ⓘ

/etc/sysctl.conf - File exists but not expected

/etc/hosts - Count: 1


Time Machine: ⓘ

Time Machine information requires OS X 10.8 "Mountain Lion" or later.


Top Processes by CPU: ⓘ


Top Processes by Memory: ⓘ


Virtual Memory Information: ⓘ

0 B Available RAM

0 B Free RAM

0 B Used RAM

0 B Cached files

0 B Swap Used


Files deleted by EtreCheck: ⓘ

2017-08-26 09:52:54 - ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist - Unknown

2017-08-26 09:52:54 - ~/Library/LaunchAgents/com.nero.HSMMonitor.plist - Unknown

2017-08-26 09:53:04 - /Library/LaunchDaemons/com.tvmobili.tvmobilisvcd.plist – Unknown





Post restart iMac


EtreCheck version: 3.4.4 (448)

Report generated 2017-08-26 14:25:52

Download EtreCheck from https://etrecheck.com

Runtime: 4:46

Performance: Good


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem:Apps are crashing

Description:

4 symptoms that now seem to arise together from time to time. Timeline may be connected to the latest security update in July.




i) Google Chrome crashes out on startup by failing to load extensions and showing broken tabs, or new tabs fail.


with


ii) terminal fails to load showing [forkpty: Resource temporarily unavailable] [Could not create a new process and open a pseudo-tty.])


and also


iii) dmg's cannot install, with system declaring "No such file or directory".


iv) About this Mac pane loads empty or populates very slowly.




Symptoms usually disappear with restart, and then return intermittently.


Hardware Information: ⓘ

iMac (27-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac11,3

1 2.8 GHz Intel Core i5 (i5) CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

BANK 0/DIMM1

4 GB DDR3 1333 MHz ok

BANK 1/DIMM1

4 GB DDR3 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:ⓘ

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 2560 x 1440


Disk Information:ⓘ

WDC WD1001FALS-40Y6A0 disk0: (1 TB) (Rotational)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 956.48 GB (496.72 GB free)

(disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4 - NTFS) <not mounted> : 42.86 GB


HL-DT-STDVDRW GA32N ()


USB Information:ⓘ

EHCI Root Hub Simulation

hub_device

Logitech USB Optical Mouse

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Internal Memory Card Reader

EHCI Root Hub Simulation

hub_device

Kyocera Kyocera FS-1300D

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight


System Software:ⓘ

OS X Yosemite 10.10.5 (14F2511) - Time since boot: less than an hour


Configuration files:ⓘ

/etc/sysctl.conf - File exists but not expected

/etc/hosts - Count: 1


Gatekeeper:ⓘ

Mac App Store and identified developers


Kernel Extensions:ⓘ

/Applications/MyToolUtils/TemperatureMonitor.app

[not loaded] com.bresink.driver.BRESINKx86Monitoring (9.0) [Lookup]


/Applications/Toast 11 Titanium/Spin Doctor.app

[loaded] com.hzsystems.terminus.driver (4) [Lookup]


/Applications/Toast 11 Titanium/Toast Titanium.app

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]


/Applications/Tunnelblick.app

[not loaded] net.tunnelblick.tap (20141104 (Tunnelblick build 4790)) [Lookup]

[not loaded] net.tunnelblick.tun (20141104 (Tunnelblick build 4790)) [Lookup]


/Library/Extensions

[loaded] at.obdev.nke.LittleSnitch (3.5.2 - SDK 10.8) [Lookup]

[not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.14 - SDK 10.7) [Lookup]

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

[loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.16 - SDK 10.7) [Lookup]

[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) [Lookup]


/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Lookup]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Lookup]

[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Lookup]


~/Downloads/GeatdyAudioDevice.app

[loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8) [Lookup]


~/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Lookup]


System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded]148 Apple tasks

[running]58 Apple tasks


System Launch Daemons:ⓘ

[not loaded] 48 Apple tasks

[loaded]136 Apple tasks

[running]79 Apple tasks


Launch Agents:ⓘ

[running]at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2015-04-18) [Lookup]

[failed]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

[running]com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-08-26) [Lookup]

[loaded]com.oracle.java.Java-Updater.plist (? 1e5ed1aa 72ac4dde - installed 2017-08-23) [Lookup]

[loaded]com.paragon.updater.plist (Paragon Software GmbH - installed 2015-12-01) [Lookup]

[running]com.rim.BBLaunchAgent.plist (? c583fbf8 ce1b018 - installed 2015-10-08) [Lookup]

[running]com.rim.PeerManager.plist (Research in Motion Limited - installed 2015-05-26) [Lookup]

[running]com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist (? 85f34458 ef815663 - installed 2015-10-08) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2017-08-23) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-08-23) [Lookup]


Launch Daemons:ⓘ

[running]at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2015-04-18) [Lookup]

[loaded]com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded]com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded]com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-25) [Lookup]

[loaded]com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2017-02-27) [Lookup]

[loaded]com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-26) [Lookup]

[loaded]com.iwaxx.Debookee.PacketTool.plist (Thomas Baudelet - installed 2016-04-15) [Lookup]

[running]com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-08-26) [Lookup]

[running]com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-08-26) [Lookup]

[loaded]com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2015-03-11) [Lookup]

[loaded]com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-03-04) [Lookup]

[loaded]com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]

[running]com.rim.BBDaemon.plist (BlackBerry Limited - installed 2015-03-11) [Lookup]

[not loaded] com.rim.nkehelper.plist (Apple, Inc. - installed 2015-05-11)

[running]com.rim.tunmgr.plist (Research in Motion Limited - installed 2015-05-26) [Lookup]

[loaded]com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-02-14) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2017-08-23) [Lookup]

[not loaded] net.privatetunnel.ovpnagent.plist (? 0 ? - installed 2016-06-15) [Lookup]

[loaded]net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2017-02-26) [Lookup]

[loaded]org.wireshark.ChmodBPF.plist (Shell Script d4207e05 - installed 2016-01-13) [Lookup]


User Launch Agents:ⓘ

[loaded]com.adobe.ARM.[...].plist (Adobe Systems, Inc. - installed 2015-11-01) [Lookup]

[running]com.akamai.single-user-client.plist (? e313db83 6a3689c4 - installed 2017-01-20) [Lookup]

[loaded]com.cisco.videoguard7.plist (Shell Script c8b7826e - installed 2017-02-09)

[loaded]com.cisco.videoguard7.uninstall.plist (Shell Script 6e9cba9c - installed 2017-07-26)

[running]com.cisco.videoguardmonitor.plist (Shell Script 2864b4de - installed 2017-07-26)

[loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

[running]com.proxsign.agent.plist (? 1f40325f cf2f0659 - installed 2017-08-26) [Lookup]

[loaded]com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-08-25) [Lookup]

[loaded]com.spotify.webhelper.plist (? 8431933b 7d8bb87b - installed 2015-12-19) [Lookup]

[loaded]net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2017-01-30) [Lookup]


User Login Items:ⓘ

GrowlHelperApp Application

(~/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app )

AdobeResourceSynchronizer Application - Hidden

(/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)

OpenVPN Connect Application

(/Applications/MyToolUtils/OpenVPN/OpenVPN Connect.app)

fuspredownloader Application - Hidden

(~/Library/Application Support/.FUS/fuspredownloader.app)


Internet Plug-ins:ⓘ

AdobePDFViewerNPAPI: 17.012.20095 (installed 2017-08-13) [Lookup]

Flash Player: 26.0.0.131 (installed 2017-06-17) Outdated! Update

AdobePDFViewer: 17.012.20095 (installed 2017-08-13) [Lookup]

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

Scorch: 6.1.0 (installed 2011-04-07) [Lookup]

ViewRightWebPlayer: 3.3.0.0 (installed 2012-12-19) [Lookup]

iPhotoPhotocast: 7.0 (installed 2012-04-08)

PepperFlashPlayer: 26.0.0.151 (installed 2017-08-26) [Lookup]

RealPlayer Plugin: Unknown (installed 2011-03-08) [Lookup]

DirectorShockwave: 11.5.9r615 (installed 2010-11-09) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-08-05)

FlashPlayer-10.6: 26.0.0.131 (installed 2017-06-17) [Lookup]

Musicnotes: 1.18.9 (installed 2011-04-09) [Lookup]

Silverlight: 5.1.50901.0 (installed 2016-11-11) [Lookup]

Default Browser: 600 (installed 2015-08-30)

Flip4Mac WMV Plugin: 3.3.1.3 (installed 2014-08-07) [Lookup]

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]

SharePointBrowserPlugin: 14.5.3 (installed 2015-07-30) [Lookup]

proXSignXML: 1.2.21 (installed 2014-06-11) [Lookup]

JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-23) Check version


User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]

OctoshapeWeb: 1.0 (installed 2017-05-15) [Lookup]


Safari Extensions: ⓘ

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-29)


3rd Party Preference Panes:ⓘ

Akamai NetSession Preferences (installed 2017-01-20) [Lookup]

Flash Player (installed 2017-07-25) [Lookup]

Flip4Mac WMV (installed 2014-05-12) [Lookup]

FUSE for OS X (OSXFUSE) (installed 2015-09-25) [Lookup]

Growl (installed 2010-07-29) [Lookup]

Java (installed 2017-08-23) [Lookup]

MacFUSE (installed 2008-12-19) [Lookup]

Spelling (installed 2011-02-26) [Lookup]


Time Machine:ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 956.48 GB Disk used: 459.77 GB

Destinations:

ImacBak 1TB HD [Local]

Total size: 999.86 GB

Total number of backups: 20

Oldest backup: 04/01/2014 23:20

Last backup: 11/08/2017 16:27

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 459.77 GB X 3)


Top Processes by CPU:ⓘ

3% WindowServer

3% (nginx)

2% tunmgr

1% PeerManager

1% securityd


Top Processes by Memory:ⓘ

780 MB kernel_task

623 MB mds_stores

133 MB Finder

63 MB coreservicesd

61 MB mdworker


Top Processes by Energy Use:ⓘ

4.72 WindowServer

1.40 mds

1.14 PeerManager

0.62 CiscoVideoGuardMonitor


Virtual Memory Information:ⓘ

13.10 GB Available RAM

11.20 GB Free RAM

2.90 GB Used RAM

1.90 GB Cached files

0 B Swap Used


Software installs:ⓘ

Musicnotes: 1.2 (installed 2017-07-27)

Google Earth: (installed 2017-07-30)

Memory Clean: 6.3 (installed 2017-08-05)

Malwarebytes for Mac: (installed 2017-08-10)

Adobe Acrobat Reader DC (17.012.20093): (installed 2017-08-10)

Adobe Acrobat Reader DC (17.012.20095): (installed 2017-08-13)

Java 8 Update 144: (installed 2017-08-23)

Google Earth: (installed 2017-08-23)

EaseUS CleanGenius: 5.0.0 (installed 2017-08-25)

iBoostUp: 5.9 (installed 2017-08-25)

Microsoft Remote Desktop: 8.0.27319 (installed 2017-08-25)

Duplicate Cleaner For iPhoto: 1.14.2 (installed 2017-08-25)

Adobe Pepper Flash Player: (installed 2017-08-26)

Malwarebytes for Mac: (installed 2017-08-26)


Install information may not be complete.


Diagnostics Information:ⓘ

2017-08-26 14:21:03 tunmgr Crash [Open]

2017-08-26 09:32:30 Google Chrome Canary.app Hang [Open]

2017-08-26 09:32:16 Google Chrome.app Hang [Open]

2017-08-26 08:59:33 EtreCheck.app Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Couldn't posix_spawn: error 35'

terminating with uncaught exception of type NSException

abort() called

2017-08-25 17:06:45 SophosUIServer.app Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Couldn't posix_spawn: error 35'

abort() called

terminating with uncaught exception of type NSException

2017-08-25 11:14:39 storeassetd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderArray initWithObjects:count:]: attempt to insert nil object from objects[3]'

terminating with uncaught exception of type NSException

abort() called

2017-08-24 12:39:41 Google Drive.app Crash [Open]


Files deleted by EtreCheck:ⓘ

2017-08-26 09:52:54 - ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist - Unknown

2017-08-26 09:52:54 - ~/Library/LaunchAgents/com.nero.HSMMonitor.plist - Unknown

2017-08-26 09:53:04 - /Library/LaunchDaemons/com.tvmobili.tvmobilisvcd.plist - Unknown

Reply
User profile for user: tomi_r
tomi_r Author
User level: Level 1
9 points

Aug 26, 2017 12:29 PM in response to KiltedTim

Thanks KiltedTim, it may come to that but in the meantime I've also been studying CPU processes on the Activity Monitor and uncovered 100's of nginx instances. Not sure how that came to be.. have never had this machine as a web server apart from some practice runs with WordPress & Joomla installs.


I'd very much like to disable the server/processes but am not very competent Unix user, if someone can point me at a way to do this, I would be grateful.

Reply
User profile for user: tomi_r
tomi_r Author
User level: Level 1
9 points

Aug 26, 2017 11:41 PM in response to KiltedTim

Have switched mode of connection and providers a number of times (including contracts within a provider), now subscribed solely with NordVPN. Where my previous VPN providers connections were flaky, I have tried to use other routes to get more consistent service levels.


This was quite some time before my current symptoms started to show. Are there any apps you would suggest removing?

Reply
User profile for user: tomi_r
tomi_r Author
User level: Level 1
9 points

Aug 31, 2017 3:07 AM in response to Eric Root

An update from me.


Even after loading up most of the Google extensions, but omitting the Blackberry apps which were causing multiple nginx processes the system has been running extremely stable with no app crashes encountered.


For operational purposes it seems the problem has gone away, except the current report generated by EtreCheck (see below) implies there are now other issues to do with memory.


The possibility of memory issues is suggested on a number of blogs, which claim that the computer might lacks enough memory. However, at the time of uploading this comment, my system confirms around 12GB/16 free.


What else might cause my launch daemons and agents to die?


EtreCheck version: 3.4.4 (448)

Report generated 2017-08-31 11:56:44

Download EtreCheck from https://etrecheck.com

Runtime: 3:59

Performance: Good


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Other problem


Hardware Information: ⓘ

iMac (27-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac11,3

1 2.8 GHz Intel Core i5 (i5) CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

BANK 0/DIMM1

4 GB DDR3 1333 MHz ok

BANK 1/DIMM1

4 GB DDR3 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ⓘ

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 2560 x 1440


Disk Information: ⓘ

WDC WD1001FALS-40Y6A0 disk0: (1 TB) (Rotational)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 956.48 GB (495.40 GB free)

(disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4 - NTFS) <not mounted> : 42.86 GB


HL-DT-STDVDRW GA32N ()


USB Information: ⓘ

EHCI Root Hub Simulation

hub_device

Logitech USB Optical Mouse

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

EHCI Root Hub Simulation

hub_device

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight


System Software: ⓘ

OS X Yosemite 10.10.5 (14F2511) - Time since boot: about 4 days


Configuration files: ⓘ

/etc/sysctl.conf - File exists but not expected

/etc/hosts - Count: 1


Gatekeeper: ⓘ

Mac App Store and identified developers


Kernel Extensions: ⓘ

/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (2.0) [Lookup]


/Library/Extensions

[loaded] at.obdev.nke.LittleSnitch (3.5.2 - SDK 10.8) [Lookup]

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]


/Library/StartupItems/BRESINKx86Monitoring

[not loaded] com.bresink.driver.BRESINKx86Monitoring (9.0) [Lookup]


/System/Library/Extensions

[loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8) [Lookup]

[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Lookup]

[loaded] com.hzsystems.terminus.driver (4) [Lookup]

[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Lookup]

[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Lookup]


System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded] 140 Apple tasks

[running] 56 Apple tasks

[killed] 10 Apple tasks

10 processes killed due to insufficient RAM


System Launch Daemons: ⓘ

[not loaded] 48 Apple tasks

[loaded] 130 Apple tasks

[running] 75 Apple tasks

[killed] 10 Apple tasks

10 processes killed due to insufficient RAM


Launch Agents: ⓘ

[running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2015-04-18) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-08-26) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 1e5ed1aa 72ac4dde - installed 2017-08-23) [Lookup]

[loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2015-12-01) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2017-08-23) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-08-23) [Lookup]


Launch Daemons: ⓘ

[running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2015-04-18) [Lookup]

[running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-25) [Lookup]

[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2017-02-27) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-26) [Lookup]

[loaded] com.iwaxx.Debookee.PacketTool.plist (Thomas Baudelet - installed 2016-04-15) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-08-26) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-08-26) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2015-03-11) [Lookup]

[running] com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-03-04) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-02-14) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2017-08-23) [Lookup]

[not loaded] net.privatetunnel.ovpnagent.plist (? 0 ? - installed 2016-06-15) [Lookup]

[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2017-02-26) [Lookup]

[loaded] org.wireshark.ChmodBPF.plist (Shell Script d4207e05 - installed 2016-01-13) [Lookup]


User Launch Agents: ⓘ

[loaded] com.adobe.ARM.[...].plist (Adobe Systems, Inc. - installed 2015-11-01) [Lookup]

[running] com.akamai.single-user-client.plist (? e313db83 6a3689c4 - installed 2017-01-20) [Lookup]

[loaded] com.cisco.videoguard7.plist (Shell Script c8b7826e - installed 2017-02-09)

[loaded] com.cisco.videoguard7.uninstall.plist (Shell Script 6e9cba9c - installed 2017-07-26)

[running] com.cisco.videoguardmonitor.plist (Shell Script 2864b4de - installed 2017-07-26)

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

[running] com.proxsign.agent.plist (? 1f40325f cf2f0659 - installed 2017-08-27) [Lookup]

[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-08-30) [Lookup]

[loaded] com.spotify.webhelper.plist (? 8431933b 7d8bb87b - installed 2015-12-19) [Lookup]

[loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2017-01-30) [Lookup]


User Login Items: ⓘ

GrowlHelperApp Application

(~/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app )

AdobeResourceSynchronizer Application - Hidden

(/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)

OpenVPN Connect Application

(/Applications/MyToolUtils/OpenVPN/OpenVPN Connect.app)

fuspredownloader Application - Hidden

(~/Library/Application Support/.FUS/fuspredownloader.app)


Internet Plug-ins: ⓘ

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-29) [Lookup]

Flash Player: 26.0.0.131 (installed 2017-06-17) Outdated! Update

AdobePDFViewer: 17.012.20098 (installed 2017-08-29) [Lookup]

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

Scorch: 6.1.0 (installed 2011-04-07) [Lookup]

ViewRightWebPlayer: 3.3.0.0 (installed 2012-12-19) [Lookup]

iPhotoPhotocast: 7.0 (installed 2012-04-08)

PepperFlashPlayer: 26.0.0.151 (installed 2017-08-26) [Lookup]

RealPlayer Plugin: Unknown (installed 2011-03-08) [Lookup]

DirectorShockwave: 11.5.9r615 (installed 2010-11-09) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-08-05)

FlashPlayer-10.6: 26.0.0.131 (installed 2017-06-17) [Lookup]

Musicnotes: 1.18.9 (installed 2011-04-09) [Lookup]

Silverlight: 5.1.50901.0 (installed 2016-11-11) [Lookup]

Default Browser: 600 (installed 2015-08-30)

Flip4Mac WMV Plugin: 3.3.1.3 (installed 2014-08-07) [Lookup]

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]

SharePointBrowserPlugin: 14.5.3 (installed 2015-07-30) [Lookup]

proXSignXML: 1.2.21 (installed 2014-06-11) [Lookup]

JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-23) Check version


User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]

OctoshapeWeb: 1.0 (installed 2017-05-15) [Lookup]


Safari Extensions: ⓘ

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-29)


3rd Party Preference Panes: ⓘ

Akamai NetSession Preferences (installed 2017-01-20) [Lookup]

Flash Player (installed 2017-07-25) [Lookup]

Flip4Mac WMV (installed 2014-05-12) [Lookup]

FUSE for OS X (OSXFUSE) (installed 2015-09-25) [Lookup]

Growl (installed 2010-07-29) [Lookup]

Java (installed 2017-08-23) [Lookup]

MacFUSE (installed 2008-12-19) [Lookup]

Spelling (installed 2011-02-26) [Lookup]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 956.48 GB Disk used: 461.09 GB

Destinations:

ImacBak 1TB HD [Local]

Total size: 999.86 GB

Total number of backups: 21

Oldest backup: 04/01/2014 23:20

Last backup: 27/08/2017 18:42

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 461.09 GB X 3)


Top Processes by CPU: ⓘ

8% mds

6% mdworker

5% mdworker

5% mdworker

2% WindowServer


Top Processes by Memory: ⓘ

1.01 GB kernel_task

575 MB mds_stores

363 MB softwareupdated

249 MB Finder

96 MB cfprefsd


Top Processes by Energy Use: ⓘ

4.46 WindowServer

0.56 CiscoVideoGuardMonitor

0.46 netsession_mac

0.32 loginwindow


Virtual Memory Information: ⓘ

12.33 GB Available RAM

11.03 GB Free RAM

3.67 GB Used RAM

1.29 GB Cached files

358 MB Swap Used


Software installs: ⓘ

Memory Clean: 6.3 (installed 2017-08-05)

Malwarebytes for Mac: (installed 2017-08-10)

Adobe Acrobat Reader DC (17.012.20093): (installed 2017-08-10)

Adobe Acrobat Reader DC (17.012.20095): (installed 2017-08-13)

Java 8 Update 144: (installed 2017-08-23)

Google Earth: (installed 2017-08-23)

EaseUS CleanGenius: 5.0.0 (installed 2017-08-25)

iBoostUp: 5.9 (installed 2017-08-25)

Microsoft Remote Desktop: 8.0.27319 (installed 2017-08-25)

Duplicate Cleaner For iPhoto: 1.14.2 (installed 2017-08-25)

Adobe Pepper Flash Player: (installed 2017-08-26)

Malwarebytes for Mac: (installed 2017-08-26)

Adobe Pepper Flash Player: (installed 2017-08-26)

Adobe Acrobat Reader DC (17.012.20098): (installed 2017-08-29)


Install information may not be complete.



Files deleted by EtreCheck: ⓘ

2017-08-26 09:52:54 - ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist - Unknown

2017-08-26 09:52:54 - ~/Library/LaunchAgents/com.nero.HSMMonitor.plist - Unknown

2017-08-26 09:53:04 - /Library/LaunchDaemons/com.tvmobili.tvmobilisvcd.plist - Unknown

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Multiple errors, common problem

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