Red Lines around the desktop screen border

Question

Jay696 Author

Level 1

12 points

Red Lines around the desktop screen border

Hello

I have a Macbook Pro 15” Retina , i7 16gb .

Today I found 3 tiny red vertical lines on the left side of my screen.

Right at the screen border.

I already tried the hardware test (the one you run pressing D ) and it says that everything it´s ok.

I don’t know if I can run any another test or what can I do. Please Help! I dont know if its a screen problem, a card problem or what. I don´t know what to do.

Thanks a lot!

MacBook Pro with Retina display, macOS Sierra (10.12.5)

Posted on Aug 26, 2017 9:30 AM

Reply

Answer 1

raina_b22

Community Specialist

Aug 27, 2017 10:57 AM in response to Jay696

Hello Jay696,

Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with some red lines on your MacBook Pro screen. To help with this issue, follow the relevant steps in this article on your situation and then contact your local Apple Retail Store or Apple Authorized Service Provider for more help.

If your display doesn’t look right - Mac Help
Apple - Find Locations - Country Selector

Cheers!

Reply

Answer 2

Leanne_68

Community Specialist

Aug 28, 2017 8:31 AM in response to Jay696

Thanks for replying, Jay696, and that additional info, it really helps! Since you tried the troubleshooting suggested, this sounds like it could be hardware related and needs to be physically inspected, so you will need to go to your local Apple Retail Store or Apple Authorized Service Provider and you can find that by clicking this link:

Apple - Find Locations - Country Selector

Have a great day and thanks for using the Apple Support Communities!

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Answer 3

Jay696 Author

Level 1

12 points

Aug 28, 2017 7:51 AM in response to raina_b22

Thanks for your fast response becky_s22.

I´ve tried to do all what you said but is not working.

Is there an email where I could send you a picture of my screen?.

Do you have any idea of what it could be?

Is it the screen? The hardware, software?.

Thanks a lot for your help.

Cheers!!

Reply