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Question: How do I recover lost data without backup?

Okay so here it goes, I restarted my iphone 6 the other day and it won't boot properly. (stucked in apple logo). I made a hard reset and followed the instructions on how to update using itunes. I was able to update it to ios10.3.3 and it worked perfectly.


My battery died and while I was charging it, the apple logo kept on blinking and kept on rebooting (dark screen) for like 4-5 seconds. I tried the same method again, making sure I click on UPDATE and not RESTORE.


It finished updating the ios again but to my horror, it restored to factory settings. I lost all 60gb worth of photos and videos all the memories I had for the last two years. I know it's stupid of me not to back it up in itunes or icloud.


Is there a way where I can recover all my photos and videos at least? I heard there are third party software who can do the work.. Please help I'm desperate.

iPhone 6, iOS 10.3.3, null

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Aug 27, 2017 4:55 PM in response to IdrisSeabright In response to IdrisSeabright

How about those third party data recovery softwares? or any company that can recover the content? I checked my icloud and not a single photo were uploaded.. and why did this update ruined my phone?? It was working perfectly for the last 2 years.

Aug 27, 2017 4:55 PM

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Aug 27, 2017 5:07 PM in response to iamlegendharry In response to iamlegendharry

technically speaking, the data is never lost until it's replaced by other data, even if you restore the device to factory settings

as far as I know there are some companies that can restore the data that was stored

on the device but that is in the case of HDD and SSD drives in general ( Macbooks, laptops, etc... )

apple care can help provide the names of certain companies I think in this field, but I am not sure if the same method can be applied in a smart phone !!

Aug 27, 2017 5:07 PM

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Aug 27, 2017 5:09 PM in response to iamlegendharry In response to iamlegendharry

why did this update ruined my phone?? It was working perfectly for the last 2 years.


I'm afraid there may never be an answer to that question. All electronic devices are fallible in some way. 2 years sounds about right for a battery to fail due to usage and age. Likes tires and brake pads on a car, they are consumable and will not last forever.


A question for you though. Why, in 2 years, have you never created a backup or synced with iCloud?

Aug 27, 2017 5:09 PM

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Aug 27, 2017 5:15 PM in response to iamlegendharry In response to iamlegendharry

The update did not ruin your phone, at least not from your description. Something went wrong with your phone, maybe software, maybe hardware, maybe cosmic rays. It's hard to say what. But, from your description, it happened before you updated. My iPhone 6 once simply restarted itself while I was using it and, when it finally rebooted, it had wiped itself. I restored from the iCloud back up that had been automatically made the night before and went about my life. There is an old saying about data storage: It's not a question of if your hard drive/iPhone/USB stick will fail, it's a question of when.


Most of the recovery software I've seen for iPhones pulls data from the back up on your computer. Now that the phone has been restored, it's unlikely that there is anything recoverable on the phone itself. You could try a company like DriveSavers (they have a good reputation). They will need you to send them your phone. If they can extract any data, it's going to be costly, on the order of thousands of dollars.


For the future, turn on iCloud back up. If your phone is plugged in at night, connected to WiFi and the screen is locked, the phone will automatically back up overnight. I also have redundant systems for backing up photographs. I like Google photos. I also import them to my Mac by connecting the phone to my computer with a cable every couple of months.

Aug 27, 2017 5:15 PM

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Aug 27, 2017 5:34 PM in response to AdnanM25 In response to AdnanM25

It can't be recovered if you restore the device to factory settings. Storage on an iPhone is encrypted. When you restore it the encryption key is trashed and a new one is generated. Without the original key the contents of the phone's storage are irretrievable. It's true that the FBI was able to recover data from an iPhone 5, but it cost them over $900,000. And the method their contractor used would not work on a newer phone or newer version of iOS.

Aug 27, 2017 5:34 PM

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Question: How do I recover lost data without backup?