How to remove virus/malware from macbook pro?

You don’t have a virus, because there are none in the wild for Mac. That’s why ClamXav didn’t find anything. Do not, ever, install Sophos or any other anti-virus apps. They do nothing useful and may damage your system software and slow it down.

Clearing browser history and web data is usually all that’s needed for dealing with malware/adware. For Safari, relaunching it with the Shift key down will take care of this. Otherwise, be careful which websites you visit.

Malwarebytes is well respected here. It doesn’t run anything in the background. It checks only when you launch it, so you don’t have to delete it after install.

Download Malwarebytes from here:

https://www.malwarebytes.com/mac/

Use MalwareBytes.

(153197)

Rysz wrote:

Malwarebytes is well respected here. It doesn’t run anything in the background. It checks only when you launch it, so you don’t have to delete it after install.

Actually, the current Malwarebytes for Mac v3.0.x now does run a Real-Time protection process in the background. As stated, this feature is free during the 30-day trial and after that you can either pay for the Premium feature or it becomes disabled and will behave in the same manner as previous versions for free.

I think you have ample evidence that these pop-ups are not being caused by anything on your computer. They are simply caused by a javascript on the web site, either because the site was compromised or more probably due to an advertisement provided by a third party (so called malvertisements). You can either ignore them or install an ad blocking extension in your browsers.

TechApple wrote:

i guess i will just remove both after 30 days.

One last tip then...

ClamXAV will no longer work at all after 30-days. To remove it, simply drag the app to your Trash Can and wait a few seconds. You'll get a pop-up offering to remove the scan engine, which you should do. If you should change your mind later on and attempt to re-install it after the 30-day period, you will have to purchase it right away to use it.

As I mentioned to Rysz, Malwarebytes for Mac will disable the Real-Time Protection function after 30-days, but the free scanner will continue to function and be updated for the foreseeable future. Should you decide to remove it, you will need the Uninstaller app that came on the .dmg you downloaded, so hang on to that.

No.

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If you can’t delete some malware, or it keeps coming back, download and run EtreCheck.

https://etrecheck.com/