I forgot my security questions answers

Apple ID Cannot Reset Security Questions We don't have sufficient information to reset your security questions. iPhone 7 Plus, iOS 10.3.3 I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questio


Apple ID



Cannot Reset Security Questions



We don't have sufficient information to reset your security questions.






iPhone 7 Plus, iOS 10.3.3



I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questions. How can I reset the security questions.




[Re-Titled by Moderator]

Posted on Aug 28, 2017 1:00 AM

Reply
Question marked as Apple recommended

Hi


You will need to contact Apple Support for assistance.


Contact information is available here:


Contact Apple for help with Apple ID account security - Apple Support


(I'm afraid that no-one here can access your account or reset the questions for you. You are not talking to Apple here - this is a user-based technical support community).

Posted on Aug 28, 2017 3:47 AM

1,231 replies

Jul 7, 2023 3:00 AM in response to Galway_23

Answers are more important ,if you contact apple support the questions are saved with them , you can obtain from them , but without knowing answers for respective questions , the Apple ID account can't be reset and you will not be able to sign in the account , for that if Apple ID is signed in the device , convert it into 2FA , those set of security questions / answers will be disabled , you can access the account .

Remember a mail will be received in your web account , don't click on the link once again to revert into secondary authentication , let 14 days be completed the account will be stable and now onwards used as 2FA .

Jul 14, 2023 1:23 AM in response to mahsaeb

What about answers for respective questions ?

Do you know them .

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop down arrow the three questions that you created when apple id was created will be visible .

I forgot my security questions answers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.