stuck on enter credentials to authenticate your device
i need help my iPhone is stuck on this screen
iPhone 5s, iOS 10.3.3
i have troblre
6 replies
This screen
Hi
What screen?
Activation lock?
https://support.apple.com/en-us/HT201441
Passcode lock?
https://support.apple.com/en-us/HT204306
Forgot Apple ID or password?
That looks like the screen for a password protected Wi-Fi network. Do you have a username and password to login with? If not contact the network administrator.
stuck on enter credentials to authenticate your device