On both my phone and my computer I keep getting the pop up (see image).
I am NOT listening on another device. This has been happening to both my and my wife, any ideas of how to make this stop happening? Sometimes its once a day, and other times its like every 10 minutes when listening to music.
iPhone 7 Plus
Get an Apple Music Family Membership
Create and start using an Apple ID
Get an Apple Music Family Membership
Create and start using an Apple ID
Hey Starr.C,
Thanks for the response, but this is not the problem. We both have our own Apple ID's that we use for Apple Music, and we are on a family plan. I have my Apple ID set up on Apple Music on 3 devices, but never try to listen to them at the same time. Have you seen/heard of anything like this happening before?
How is this marked as 'solved'?! Clearly not, if 100's of others (including myself) have the same issue...
If someone actually has the answer to this issue please let us know, but I wouldn't mark this as 'solved' or the Apple support team may not view the thread thinking it has been fixed.
so does this mean we lose all the music we've been building up for years and have to pay again to do so on a family plan? and my kids have to start their own accounts? if that's the case think ill have to reconsider getting them apple products for the holidays this year, they love their music all in one place but I can't have it overlapping as it does now.
we've got the exact same issue, so have 100's of others..it seems to be a glitch that has developed over the last week or so..its infuriating!!
yeah , who marked that as solved????!?! it clearly isnt!!! idiots!!
Apple Music - Listening on other device
