iPhone 6s dead and won't charge

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iPhone 6s dead and won't charge

I've had my iPhone 6s for a while, and has always charged fine until tonight when I have plugged it in to charge, it was dead but only for an hour or so, and now has been on charge for over an hour and is still coming up with the battery charging icon when the phone is dead. Occasionally, the phone goes completely unresponsive, and then tells me that the phone is dead and charging again.

Anything I can try to fix it?

iPhone 6s, iOS 10.3.3

Posted on Aug 28, 2017 3:53 PM

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Answer 1

Top-ranking reply

Teddy_B

Community Specialist

Aug 29, 2017 7:23 AM in response to _freddynn

Greetings _freddynn,

Thanks for using the Apple Support Communities.

I understand that your iPhone 6s won't turn on and charge. It's important to make sure that you can use your iPhone uninterrupted, so I'm happy to provide some support for this issue.

First, please try the steps in this article to see if you can get the iPhone to power on: If your iPhone, iPad, or iPod touch won‘t turn on . You can skip any steps that you've already tried.

If you are able to get the device powered on, try the steps in this article to help with the charging issue: If your iPhone, iPad, or iPod touch won‘t charge .

Let me know if you have any questions.

Best Regards.

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Answer 2

_freddynn Author

Level 1

10 points

Sep 3, 2017 7:16 AM in response to Teddy_B

I've tried those, and they seem to get it to charge and switch on, but this is constantly happening. If possible, I'd rather not take it to be repaired, as I'll be upgrading my phone in about a month anyway, so this would seem a waste of money to me. Is there any other solutions I could try?

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