NEC MultiSync PA271W and MacBook Pro 2017 (USB-C)

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NEC MultiSync PA271W and MacBook Pro 2017 (USB-C)

Hello,

I have had NEC MultiSync PA271W monitor for some years and I am happy with it.

Until the last week I connected it daily to my MacBook Pro (2014 model). Recently I got 2017 MacBook Pro model - the one with TouchBar and only USB-C ports. I tried to use the official Thunderbolt 2 -> USB-C converter but no any signal transmitted at all - all I can see is a black screen.

What cable do I need to connect these two?

Best regards

Jan

MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.6)

Posted on Aug 30, 2017 5:59 AM

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Answer 1

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Jan8478q08-5 Author

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Sep 7, 2017 12:12 AM in response to Jan8478q08-5

If you have the same problem then stop searching any further. This is the one: https://www.amazon.com/gp/product/B01D51UMW6/ref=s9_acsd_hps_bw_c_x_3_w

Here is the picture:

My experience with Apple Support was not very good (extremely friendly voice who did not know much, connection broken after 15 minutes, never resumed). So I wrote to NEC support and that was professionalism pure. Got the correct answer per email - five minutes after I dispatched mine. Today I got the cable and it works like a charm 🙂

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Answer 2

Dec 18, 2017 2:09 AM in response to Jan8478q08-5

Hi Jan8478q...

I am now experiencing exactly the same issue. I upgraded my MacBook and now have USB-C ports which I can't get to work with my NEC PA27 (same monitor you use). I also need highest resolution supported by monitor (2560x1440). Were you able to solve the problem? I've purchased two USB-C to Display port adapters and neither work, maybe I bought cheap ones or the wrong ones. Any assistance would be appreciated.

Thanks in advance!

D

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Answer 3

Jan8478q08-5 Author

Level 1

5 points

Aug 30, 2017 6:27 AM in response to Jan8478q08-5

... sorry I forgot to mention that I would love to reach the resolution supported by this monitor, i.e. 2560 x 1440.

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