iOS mail app - no delete option with some accounts

Hello all,


I have the following issue with iOS 10 mail app on iPhone SE. I have two accounts set up in the mail app, an university account and a Gmail account.


The strage thing is that the app seems to behave different with each account. Specifically mails from GMail don't offer in the mail list the left swipe option to delete the mail (but only to archive etc.) Also when viewing a single mail at the bottom there is also no delete button. In contrast the university account offers both in list view and in single mail view the trash icon.


Where is the problem? How can I get the trash icon everywhere?


Thanks!!

iPhone SE, iOS 10.3.3

Posted on Aug 30, 2017 11:35 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2017 11:45 AM

This article is old, but I'm quite sure that it still applies.

http://www.expertreviews.co.uk/mobile-phones/1402300/how-to-delete-not-archive-g mail-messages-on-iphone

You can also force your email account to display the Trash option. Go to Settings -> Mail, Contacts, Calendars and tap your Gmail account. Tap Account -> Advanced to bring up more options. Tap ‘Deleted Mailbox’ under the heading, Move discarded messages into; you’ll see that the default option is ‘Archive Mailbox’. Tap Account and then Done to confirm the changes.
3 replies
Question marked as Top-ranking reply

Aug 30, 2017 11:45 AM in response to web123

This article is old, but I'm quite sure that it still applies.

http://www.expertreviews.co.uk/mobile-phones/1402300/how-to-delete-not-archive-g mail-messages-on-iphone

You can also force your email account to display the Trash option. Go to Settings -> Mail, Contacts, Calendars and tap your Gmail account. Tap Account -> Advanced to bring up more options. Tap ‘Deleted Mailbox’ under the heading, Move discarded messages into; you’ll see that the default option is ‘Archive Mailbox’. Tap Account and then Done to confirm the changes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS mail app - no delete option with some accounts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.