Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Beats solo 3 won't turn on or connect (wireless), but works fine when I use the cord to plug it from the beats to the device.

My beats solo 3 has been acting up, I can't turn it on or off. It doesn't seem to reset, and the Fuel Gauge Flash never turns on (only when charging). I've tried everything I could think of, I can't find someone with a similar problem and a solution to fix it. I don't want to have to go repair it, can someone help me?

null-OTHER, iOS 10.3.3, null

Posted on Aug 31, 2017 4:16 AM

Reply
Question marked as Best reply

Posted on Aug 31, 2017 10:04 AM

Hi,


It sounds like you may have to get it checked out, even though you don't want to. If there's something wrong with it, it will need to be fixed: bring it and the Mac to an Apple Store “genius” bar for a free diagnosis: https://support.apple.com/contact

8 replies

Nov 24, 2017 3:16 AM in response to Mas36

I am having the same problem if I am sweating a lot doing cardio workout. On normal workout day, the unit works fine. I don’t believe the design has suffient seal to be “sweat proof”. I had two pairs of Beats 2 and they suffered the same fate.

I was hoping that the Beats 3 would have an improved design for sweat proof, unfortunately, it does not.

My Beats solo 3 won't turn on or connect (wireless), but works fine when I use the cord to plug it from the beats to the device.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.