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My Beats solo 3 won't turn on or connect (wireless), but works fine when I use the cord to plug it from the beats to the device.

My beats solo 3 has been acting up, I can't turn it on or off. It doesn't seem to reset, and the Fuel Gauge Flash never turns on (only when charging). I've tried everything I could think of, I can't find someone with a similar problem and a solution to fix it. I don't want to have to go repair it, can someone help me?

null-OTHER, iOS 10.3.3, null

Posted on Aug 31, 2017 4:16 AM

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Posted on Aug 31, 2017 10:04 AM

Hi,


It sounds like you may have to get it checked out, even though you don't want to. If there's something wrong with it, it will need to be fixed: bring it and the Mac to an Apple Store “genius” bar for a free diagnosis: https://support.apple.com/contact

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Aug 31, 2017 10:04 AM in response to Sunnie_Xiong

Hi,


It sounds like you may have to get it checked out, even though you don't want to. If there's something wrong with it, it will need to be fixed: bring it and the Mac to an Apple Store “genius” bar for a free diagnosis: https://support.apple.com/contact

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Nov 24, 2017 3:16 AM in response to Mas36

I am having the same problem if I am sweating a lot doing cardio workout. On normal workout day, the unit works fine. I don’t believe the design has suffient seal to be “sweat proof”. I had two pairs of Beats 2 and they suffered the same fate.

I was hoping that the Beats 3 would have an improved design for sweat proof, unfortunately, it does not.

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My Beats solo 3 won't turn on or connect (wireless), but works fine when I use the cord to plug it from the beats to the device.

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