QuickLookSatellite Start Up Warning

Try running this program in your normal account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

First:

use the Clean and Remove buttons on in the etrecheck list.

then remove all items from the Login list, then restart.

Second:

now remove/uninstall bad/unwanted software:

-- CleanMyMac: about the worst software you can imagine. Uninstall completely.

-- Wondershare: is poorly programmed software and often causing issues.

-- Sophos: not doing anything for you and often causing issues.

-- Uninstall the Seagate drivers: counterproductive and often causing issues.

-- the same for the WesternDigital (WDC) drivers.

-- The same for Prosoft DriveGenius.

Third:

Do not move anything back to the LoginItems.

Check the compatibility of Stuffit and your other software for compatibility: either on the developer's website or at roaringapps.com

Fourth:

restart after all this and make a new etrecheck list.

With an SSD, etrecheck list speed should be Excellent!

Reread my earlier post.

There are still softwares and/or leftovers that should not be there:

Avira, must go,

DriveGenius, must go,

TimeMachineEditor, must go,

Simble is a mac cruncher, get rid of it

Also,

I recommend to download and instal Java 6 (from the Apple site) instead of Java 8. Remove all Java when there is no need for it.

Unimportant: remove Pepper Flashplayer: does not do anything in Safari and is "integrated" in Chrome.

DGMonitor?, uninstall.

Remove all entries form the LoginItems (except perhaps Dropbox) with the minus sign and restart.

Lex

On my old MBP with Sata3 SSD it runs 2 minutes...HDD is more like 5-7 minutes.

As rccharles says: take a bootable external cleanly installed without partitions, not a clone of the internal, and see if you have the same issues. (start while holding the Alt/Option key).

Runtime: 7:55

Took too long. Folks are saying should run in 3 minutes.

One folks speculated that the long time could be from a failing hd.

Have a a spare external hd to try?

Don't go out a buy one until we here from etrecheck. He's been called.

R

Smart Data: OK, but this is the hardware assessment, nothing wrong.

Etrecheck List: super clean, but still my problem with the disk compartments. May you should have the SSD partitioned/formatted (one partition) before installing the OS....

Please give us the following:

open Terminal, and type in the following command

diskutil list

make a screenshot of the result of the command (with CMD+Shift+4) and post that.

Two diffferent names, two different computers here.

Explain please.

Then disconnect the external, then do the diskutil again.

Eric- I am having the quicklooksatellite crash on startup and after start up at seemingly random times. I believe it all started after upgrading to High Sierra. I installed and ran etrecheck and removed and cleaned up some stuff. Here is the report below. I would greatly appreciate any help!

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-29 17:46:23

Download EtreCheck from https://etrecheck.com

Runtime: 6:26

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2.8 GHz Intel Core i7 (i7-4558U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:
en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 123

iCloud Quota: 151.60 GB available

Video Information: ⓘ

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600

Disk Information: ⓘ

APPLE SSD SM0512F disk0: (500.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 500.07 GB

USB Information: ⓘ

USB30Bus

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

Macintosh HD (disk1s1 - APFS) /
[Startup]: 500.07 GB (276.99 GB free)

Physical disk: disk0s2 500.07 GB (276.99 GB free)

(disk1s2) <not mounted>
[Preboot]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s3) <not mounted>
[Recovery]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s4) /private/var/vm
[VM]: 500.07 GB

Physical disk: disk0s2 500.07 GB

System Software: ⓘ

macOS High Sierra
10.13.1 (17B35a) - Time since boot: less than an hour

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hypervisor (10.4.0 29337 - SDK 10.7) [Lookup]

[not loaded] com.parallels.kext.netbridge (10.4.0 29337 - SDK 10.7) [Lookup]

[not loaded] com.parallels.kext.usbconnect (10.4.0 29337 - SDK 10.7) [Lookup]

[not loaded] com.parallels.kext.vnic (10.4.0 29337 - SDK 10.7) [Lookup]

/System/Library/Extensions

[not loaded] com.avira.kext.FileAccessControl (1.1.1 - SDK 10.9) [Lookup]

[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Lookup]

~/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Lookup]

System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 176 Apple tasks

[running] 104 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 189 Apple tasks

[running] 104 Apple tasks

Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 95ca7e6a 72ac4dde - installed 2017-07-27) [Lookup]

[running] net.culater.SIMBL.Agent.plist (? 4a576751 1fea012b - installed 2016-12-31) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-25) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-27)

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-05)

[running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2017-03-23) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]

[loaded] com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation - installed 2016-01-13) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 9c3f8304 - installed 2014-11-06) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (? 689758eb 56e8a673 - installed 2015-07-01) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-21) [Lookup]

[failed] com.parallels.mobile.kextloader.launchdaemon.plist (Apple, Inc. - installed 2017-10-05)

[loaded] com.prosofteng.DriveGenius.locum.plist (? d39b1525 7e4638fa - installed 2014-07-10) [Lookup]

[loaded] com.timesoftware.timemachineeditor.backup-auto.plist (Thomas CLEMENT - installed 2015-07-03) [Lookup]

[loaded] com.timesoftware.timemachineeditor.helper.plist (Thomas CLEMENT - installed 2014-11-04) [Lookup]

User Launch Agents: ⓘ

[loaded] com.adobe.ARM.[...].plist (? 560d19c8 7b48b8a6 - installed 2017-11-16) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

[running] com.hp.devicemonitor.plist (HP Inc. - installed 2017-11-29) [Lookup]

[running] com.hp.printerAgent.plist (? 24668d12 bf426854 - installed 2012-09-04) [Lookup]

[running] com.prosofteng.DGMonitor.plist (? 1d3df482 102d65ac - installed 2015-01-15) [Lookup]

User Login Items: ⓘ

Dropbox Application

(/Applications/Dropbox.app)

iTunesHelper Application (Apple, Inc. - installed 2017-11-01)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

HP Device Monitor SMLoginItem - Hidden (HP Inc. - installed 2017-10-25)

(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpe rs/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)

HP Device Monitor SMLoginItem - Hidden

(/Applications/Utilities/HP Utility/Contents/Library/LoginItems/HP Device Monitor.app)

HP Device Monitor SMLoginItem - Hidden (? 0 - installed 2015-01-15)

(/Applications/Utilities/HP Utility/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Library/LoginItems/HP Device Monitor.app)

CloudKitJS Callback URL SMLoginItem - Hidden (AgileBits Inc. - installed 2017-11-14)

(/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)

Internet Plug-ins: ⓘ

FlashPlayer-10.6: 21.0.0.213 (installed 2016-04-09) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-22)

Flash Player: 21.0.0.213 (installed 2016-04-09) Outdated! Update

SharePointBrowserPlugin: 14.6.0 (installed 2016-01-13) [Lookup]

PepperFlashPlayer: 27.0.0.187 (installed 2017-11-29) [Lookup]

Unity Web Player: UnityPlayer version 4.5.3f3 (installed 2015-01-15) [Lookup]

JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-07-27) Check version

Safari Extensions: ⓘ

[not loaded] 1Password - AgileBits - https://agilebits.com/onepassword (installed 2016-06-18)

[not loaded] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-02-07)

3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-10-25) [Lookup]

Java (installed 2017-07-27) [Lookup]

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 500.07 GB Disk used: 223.08 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 7

Oldest backup: 4/15/17, 6:10 AM

Last backup: 11/25/17, 3:27 AM

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 500.07 GB X 3)

Top Processes by CPU: ⓘ

11%
WindowServer

3%
mds

3%
HP Device Monitor

3%
kernel_task

3%
mdworker

Top Processes by Memory: ⓘ

784 MB kernel_task

263 MB Google Chrome

262 MB Google Chrome Helper

230 MB Google Chrome Helper

174 MB media-indexer

Top Processes by Network Use: ⓘ

Input Output Process name

800 KB 74 KB mDNSResponder

133 KB 106 KB Dropbox

9 KB 8 KB apsd

9 KB 3 KB netbiosd

6 KB 4 KB IMRemoteURLConnectionAgent

Top Processes by Energy Use: ⓘ

11.60 WindowServer

2.86 HP Device Monitor

1.64 Google Chrome Helper

0.78 Google Chrome

Virtual Memory Information: ⓘ

3.12 GB
Available RAM

26 MB Free RAM

4.88 GB
Used RAM

3.09 GB
Cached files

0 B Swap Used

Software installs (last 30 days): ⓘ

Adobe Reader XI (11.0.23):
(installed 2017-11-16)

Adobe Pepper Flash Player:
(installed 2017-11-29)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2017-11-29 17:12:43 quicklookd.app Crash [Open]

Cause: qlmanage --diag 6571367.8592845712 6571367.8592875195 6571367.8592845710

last threaded generator: com.apple.qlgenerator.pdf

Files deleted by EtreCheck: ⓘ

2017-11-29 13:35:17 - ~/Library/Safari/Extensions/Leperdvil.safariextz - Unknown

2017-11-29 13:35:51 - ~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist - Unknown

2017-11-29 13:36:10 - /Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist - Unknown

2017-11-29 13:36:10 - /Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist - Unknown

Thanks Lex----I just decided since this is a secondary machine for me that I'd just do a clean install of High Sierra. There is just too much junk accumulated on the drive. Time for a fresh start! I appreciate the help. Etrecheck is a pretty cool tool. Thanks again.

OK---now I am stumped. Clean install of High Sierra. Still getting "below average" performance:

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-30 10:56:23

Download EtreCheck from https://etrecheck.com

Runtime: 7:55

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2.8 GHz Intel Core i7 (i7-4558U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 124

iCloud Quota: 151.59 GB available

Video Information: ⓘ

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600

Disk Information: ⓘ

APPLE SSD SM0512F disk0: (500.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [APFS Container]: 500.07 GB

USB Information: ⓘ

USB30Bus

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

Macintosh HD (disk1s1 - APFS) / [Startup]: 500.07 GB (477.69 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 500.07 GB (477.69 GB free)

(disk1s2) <not mounted> [Preboot]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s3) <not mounted> [Recovery]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s4) /private/var/vm [VM]: 500.07 GB

Physical disk: disk0s2 500.07 GB

Google Chrome (disk2s2 - HFS+) /Volumes/Google Chrome : 183 MB (0 B free)

Physical disk: Disk Image 183 MB (0 B free)

System Software: ⓘ

macOS High Sierra 10.13.1 (17B48) - Time since boot: less than an hour

Gatekeeper: ⓘ

Mac App Store and identified developers

System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 166 Apple tasks

[running] 115 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 40 Apple tasks

[loaded] 171 Apple tasks

[running] 118 Apple tasks

User Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-30) [Lookup]

Internet Plug-ins: ⓘ

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

3rd Party Preference Panes: ⓘ

None

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

12% kernel_task

6% mdworker

5% WindowServer

5% mdworker

5% mdworker

Top Processes by Memory: ⓘ

742 MB kernel_task

298 MB Google Chrome Helper

269 MB mds_stores

178 MB cloudphotosd

146 MB Google Chrome

Top Processes by Network Use: ⓘ

Input Output Process name

701 KB 30 KB mDNSResponder

21 KB 155 KB cloudd

44 KB 45 KB apsd

12 KB 3 KB netbiosd

0 B 216 B SystemUIServer

Top Processes by Energy Use: ⓘ

9.08 mdworker

8.82 mdworker

8.70 mdworker

8.40 mdworker

7.20 WindowServer

Virtual Memory Information: ⓘ

3.24 GB Available RAM

16 MB Free RAM

4.76 GB Used RAM

3.22 GB Cached files

0 B Swap Used

Diagnostics Events (last 3 days for minor events): ⓘ

2017-11-30 10:51:08 mds Crash [Open]

Cause: [0x7000092d0000] getattrlist returned parent id 2 for 2 ✅

Initializing

BUG IN LIBDISPATCH: Disposing of timer still in its heap

Yeah I have an external drive I can try. I have run ertecheck on other machines and the runtime on those machine is also more like 3 mins but those are 4 core machines so I figured that would make sense.

I realized the only external drive I have is going to be a thunderbolt spinning drive so I'm not sure the runtime will be an "apples to apples" comparison. What I did notice however is that the etrecheck progress bar pauses every time at 18 or 19 seconds into the check (during the hardware check). The pause lasts anywhere from 3 to 7 minutes and then the check finishes (anywhere from 6 to 10 minutes total) so I think the pause would account for the delta between "normal" runtimes on an SSD vs my recently reported runtimes. I guess if I can figure out what hardware check is started at roughly 18-19 seconds into the check I may be able to glean some insightful info. Here is the SMART report section of the report:

smartctl 6.5 2016-05-07 r4318 [Darwin 17.2.0 x86_64] (local build)

Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===

Model Family: Apple SD/SM/TS...E/F SSDs

Device Model: APPLE SSD SM0512F

Serial Number: S1K5NYBF226454

LU WWN Device Id: 5 002538 655584d30

Firmware Version: UXM2JA1Q

User Capacity: 500,277,790,720 bytes [500 GB]

Sector Sizes: 512 bytes logical, 4096 bytes physical

Rotation Rate: Solid State Device

Device is: In smartctl database [for details use: -P show]

ATA Version is:
ATA8-ACS T13/1699-D revision 4c

SATA Version is:
SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is: Fri Dec
1 06:54:12 2017 MST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

General SMART Values:

Offline data collection status:
(0x00) Offline data collection activity

was never started.

Auto Offline Data Collection: Disabled.

Self-test execution status: (
0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: ( 0) seconds.

Offline data collection

capabilities: (0x5f) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Abort Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

No Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities: (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability: (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (
2) minutes.

Extended self-test routine

recommended polling time: (
10) minutes.

SMART Attributes Data Structure revision number: 40

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED
WHEN_FAILED RAW_VALUE

1 Raw_Read_Error_Rate 0x001a
200
200
000 Old_age
Always - 0

5 Reallocated_Sector_Ct
0x0033
100
100
000 Pre-fail
Always - 0

9 Power_On_Hours 0x0032
099
099
000 Old_age
Always - 1933

12 Power_Cycle_Count 0x0032
092
092
000 Old_age
Always - 7179

169 Unknown_Attribute 0x0013
253
253
010 Pre-fail
Always - 3836093668864

173 Wear_Leveling_Count 0x0032
193
193
100 Old_age
Always - 55849975870

174 Host_Reads_MiB 0x0022
099
099
000 Old_age
Always - 33212941

175 Host_Writes_MiB 0x0022
099
099
000 Old_age
Always - 11150194

192 Power-Off_Retract_Count 0x0012
099
099
000 Old_age
Always - 162

194 Temperature_Celsius 0x0022
072
072
000 Old_age
Always - 28 (Min/Max 2/72)

197 Current_Pending_Sector
0x0022
100
100
000 Old_age
Always - 0

199 UDMA_CRC_Error_Count 0x001a
200
200
000 Old_age
Always - 0

240 Unknown_SSD_Attribute
0x0022
100
100
000 Old_age
Always - 0

SMART Error Log Version: 1

No Errors Logged

SMART Self-test log structure revision number 1

No self-tests have been logged.
[To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1

SPAN
MIN_LBA
MAX_LBA
CURRENT_TEST_STATUS

1 0 0
Not_testing

2 0 0
Not_testing

3 0 0
Not_testing

4 0 0
Not_testing

5 0 0
Not_testing

Selective self-test flags (0x0):

After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

Here is the latest etrecehck report. 6 minute runtime:

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-01 06:22:18

Download EtreCheck from https://etrecheck.com

Runtime: 6:06

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2.8 GHz Intel Core i7 (i7-4558U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:
en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 124

iCloud Quota: 150.50 GB available

Video Information: ⓘ

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600

Disk Information: ⓘ

APPLE SSD SM0512F disk0: (500.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 500.07 GB

USB Information: ⓘ

USB30Bus

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

Macintosh HD (disk1s1 - APFS) /
[Startup]: 500.07 GB (468.59 GB free)

Physical disk: disk0s2 500.07 GB (468.59 GB free)

(disk1s2) <not mounted>
[Preboot]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s3) <not mounted>
[Recovery]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s4) /private/var/vm
[VM]: 500.07 GB

Physical disk: disk0s2 500.07 GB

System Software: ⓘ

macOS High Sierra
10.13.1 (17B1003) - Time since boot: less than an hour

Gatekeeper: ⓘ

Mac App Store and identified developers

System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 185 Apple tasks

[running] 95 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 191 Apple tasks

[running] 101 Apple tasks

User Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-30) [Lookup]

Internet Plug-ins: ⓘ

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

3rd Party Preference Panes: ⓘ

None

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

17%
kernel_task

6%
WindowServer

0%
fontd

0%
com.apple.AmbientDisplayAgent

0%
mdworker

Top Processes by Memory: ⓘ

746 MB kernel_task

90 MB mds_stores

69 MB CalendarAgent

68 MB WindowServer

56 MB Dock

Top Processes by Network Use: ⓘ

Input Output Process name

308 KB 17 KB mDNSResponder

7 KB 11 KB apsd

10 KB 4 KB netbiosd

7 KB 2 KB cloudd

4 KB 3 KB assistantd

Top Processes by Energy Use: ⓘ

8.54 WindowServer

0.16 com.apple.AmbientDisplayAgent

0.08 distnoted

0.06 loginwindow

Virtual Memory Information: ⓘ

5.45 GB
Available RAM

3.64 GB
Free RAM

2.55 GB
Used RAM

1.81 GB
Cached files

0 B Swap Used

Diagnostics Events (last 3 days for minor events): ⓘ

2017-11-30 10:51:08 mds Crash [Open]

Cause: [0x7000092d0000] getattrlist returned parent id 2 for 2 ✅

Initializing

BUG IN LIBDISPATCH: Disposing of timer still in its heap

Courcool told me to ask you if you ever had a Bootcamp Partition with Windows in it on that SSD:

You can only free up that space with the BootcampAssistant. It will not work if you Partition/format the drive with DiskUtility.