can not upload itunes

File compression is a way of packing up a number of files and folders into a single file to make it easier to store and download.

A windows installer file, like the iTunes64Setup.exe file, may consist of a self-extracting file with a number of components.

7-Zip is a free utility that can unpack compressed files to show the individual components.

Once you have installed 7-Zip you can then locate the iTunes setup file and use the right-click option to Extract to "<folder>".

That would give you a folder with the extracted files.

You can then double-click each of these .msi files in turn to install that package. Ignore SetupAdmin.exe, you are manually doing its job. Some users have found that installing iTunes this way works when the standard installer fails for some reason. If not then any error messages issued by an individual .msi file might give some insight into why iTunes won't install properly for you.

tt2

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Right-click on the setup file and run the installer as administrator. In some cases you may also need to disable any non-Microsoft anti-virus software while installing.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

I would start back here: Re: can not upload itunes.

What specific error messages do you get when you try to install iTunes now?

What operating system are you running? 32-bit or 64-bit?

What anti-virus package is installed, if any?

tt2

Using File Explorer find the iTunes64Setup.exe file that you previously downloaded to install iTunes. It will usually be in your user's Downloads folder although you may have decided to save it elsewhere. Right-click on the file and then use the option in the 7-Zip submenu to Extract to "iTunes64Setup\".

Feel free to keep asking for help until you get things resolved. 🙂

tt2

As given in the user tip install them (or try to install them) in alphabetical order, so the order in the image above. If a component fails to install please post back the exact text of any error message.

tt2

Yes, the six .msi files, in turn. So start by double-clicking AppleApplicationSupport.msi, follow any prompts until it has been installed, then repeat with AppleApplicationSupport64.msi and so on. If a component fails to install please post back the exact text of any error message. No point installing other components once one has failed. Need to deal with the problem first.

tt2

When you install 7-Zip it should install an Explorer extension which provides the Extract options in File Explorer, as shown in the image above. Alternatively you can drag and drop iTunes Setup.exe onto the open 7-Zip application for options to extract the contents of the file.

tt2