What to do if when I turn on my iPhone 7 you see the apple sign then it cuts off?

I can't seem to cut my iPhone 7 back on, and I just got it 3 weeks ago.

iPhone 7, iOS 10.3.2

Posted on Sep 3, 2017 8:55 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2017 9:04 PM

Start with Restart and Restore, but you might need to take it to an Apple Store to be evaluated while it’s still under warranty. You should also take advantage of your AppleCare support and contact Apple via phone. They can perform remote diagnostics that can save you a trip to the store.


Try these two troubleshooting methods. Perform a Restore only if Restart doesn't solve your issue.


Restart: https://support.apple.com/en-us/HT201559

Restore: https://support.apple.com/en-us/HT204184

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Question marked as Top-ranking reply

Sep 3, 2017 9:04 PM in response to Dyamondsr4ever

Start with Restart and Restore, but you might need to take it to an Apple Store to be evaluated while it’s still under warranty. You should also take advantage of your AppleCare support and contact Apple via phone. They can perform remote diagnostics that can save you a trip to the store.


Try these two troubleshooting methods. Perform a Restore only if Restart doesn't solve your issue.


Restart: https://support.apple.com/en-us/HT201559

Restore: https://support.apple.com/en-us/HT204184

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What to do if when I turn on my iPhone 7 you see the apple sign then it cuts off?

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