outgoing mail server list empty

Question

outgoing mail server list empty

In Prefs->Accounts->Outgoing Mail Account, Mail's list of shows a list of servers previously used and technically still connected to the existing accounts.

However, by the time I click on the "Edit SMTP servers" item in the contextual menu, the new panel shows just one server.

I'm not sure since how long this is happening, but it's very frustrating as I can't change details for an account and I cannot deliver email anymore.

Attempted resolutions: I've tried to enable disable the iCloud email account and removed the plist file without success.

macOS Sierra (10.12.6), null

Posted on Sep 5, 2017 6:18 AM

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Answer 1

tygb

Level 9

65,010 points

Sep 5, 2017 9:29 AM in response to andreafromletchworth

Read some articles : Mail Settings Lookup - Apple Support

: Mail for Mac: Verify an account’s outgoing mail server

: Mail for Mac: Outgoing server settings

: iCloud: Set up iCloud Mail on your devices

: Mail server settings for iCloud email clients - Apple Support

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Answer 2

Sep 5, 2017 7:16 AM in response to andreafromletchworth

You can always click the + button and add more servers, can't you?

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Answer 3

Nov 29, 2017 9:29 AM in response to andreafromletchworth

I'm having this problem as well.

Late 2015 iMac

macOS 10.12.16

- Can see/chose all my old servers in Apple Mail accounts when choosing Outgoing Mail Account via the dropdown.

- Was able to create a new server, which then appears in the otherwise-empty list

- Connection Doctor shows all servers as there and connected

Anyone figured anything out? I've checked a few old threads, but they seem to refer to .plists that my machine doesn't have...

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Answer 4

Sep 5, 2017 9:24 AM in response to andreafromletchworth

I have no idea why the servers disappeared from the list.

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Answer 5

Sep 5, 2017 9:26 AM in response to Luis Sequeira1

Yeah, not blaming you mate. Just saying!

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Answer 6

Sep 5, 2017 9:16 AM in response to Luis Sequeira1

Yeah sure I can ... but with a $2000 computer and an proprietary OS I would expect more QA and a better process to fix these issues?

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