Macbook pro 2016 repeatedly crashes whilst using blender cycles render

Anonymous UUID: 376F5B40-727E-AC34-D73F-4D3F27EC9C92

Sun Sep 10 16:33:49 2017

*** Panic Report ***

panic(cpu 5 caller 0xffffff8010abc46f): "Graphics firmware encountered an exception: 0xd, from EIP = 0x12c40\n"@/Library/Caches/com.apple.xbs/Sources/GPUDriversIntel/GPUDriversInte l-10.25.17/Common/GLKernel/Intel/skl/sched3/IGGuC.cpp:709

Backtrace (CPU 5), Frame : Return Address

0xffffff920049be60 : 0xffffff80104e953c

0xffffff920049bee0 : 0xffffff8010abc46f

0xffffff920049bf30 : 0xffffff8010abacd1

0xffffff920049bf80 : 0xffffff8010aba2b6

0xffffff920049bfb0 : 0xffffff80104978f7

BSD process name corresponding to current thread: kernel_task

Mac OS version:

16G29

Kernel version:

Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64

Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03

Kernel slide: 0x0000000010200000

Kernel text base: 0xffffff8010400000

__HIB
text base: 0xffffff8010300000

System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)

System uptime in nanoseconds: 3960817542460

last loaded kext at 7947421662: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f914bf000, size 69632)

last unloaded kext at 273542026077: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f9286d000, size 40960)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.23.17

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleGraphicsDevicePolicy 3.14.49

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AppleHDA 279.48

com.apple.driver.AppleHIDALSService 1

com.apple.kext.AMDFramebuffer 1.5.1

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 5.0.5f1

com.apple.driver.AppleIntelPCHPMC 1.1

com.apple.kext.AMDRadeonX4100 1.5.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.kext.AMD9510Controller 1.5.1

com.apple.driver.AppleIntelSKLGraphics 10.2.5

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleMuxControl 3.14.49

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleEmbeddedOSSupportHost 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.5

com.apple.driver.AppleMCCSControl 1.3.4

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 40

com.apple.filesystems.hfs.kext 366.70.1

com.apple.driver.AppleTopCaseHIDEventDriver 114

com.apple.driver.AirPort.Brcm4360 1150.12.1a1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 5.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 5.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 172

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 279.48

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUARTTransport 5.0.5f1

com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1

com.apple.iokit.IOBluetoothFamily 5.0.5f1

com.apple.iokit.IOSurface 159.9

com.apple.driver.AppleHDAController 279.48

com.apple.iokit.IOHDAFamily 279.48

com.apple.iokit.IOAudioFamily 205.15

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSSE 1.0

com.apple.driver.usb.IOUSBHostHIDDevice 1.1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 516.1

com.apple.driver.AppleGraphicsControl 3.14.49

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.kext.AMDSupport 1.5.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.AppleGraphicsDeviceControl 3.14.49

com.apple.iokit.IOAcceleratorFamily2 311.14

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 515.3

com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.usb.AppleUSBiBridge 1.0

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1

com.apple.driver.AppleUSBHostMergeProperties 1.1

com.apple.driver.CoreStorage 540.30.1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleHIDKeyboard 199

com.apple.driver.AppleMultitouchDriver 368.16

com.apple.driver.AppleInputDeviceSupport 76.7

com.apple.driver.AppleHSSPIHIDDriver 49

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleHSSPISupport 49

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleThunderboltNHI 4.5.4

com.apple.driver.AppleHPM 3.0.9

com.apple.iokit.IOThunderboltFamily 6.5.7

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.1

com.apple.driver.usb.AppleUSBXHCI 1.1

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.1

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.DiskImages 444.50.16

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 5.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

I also had a blender high CPU usage notification in my etrecheck.

I copied below what it mentioned. I also did some further checks, and apposed to what i mentioned in my original message, it seems to only happen when i CPU render (when i have GPU rendering enabled it doesn't crash..).

Some things only work with CPU rendering an not with (AMD) gpu rendering, so it isn't an option to only use the GPU rendering. I recently tried to lower the amount of CPU threads blender uses from 8 to 4 to see if it would prevent a crash... it did not.. so maybe the below message is linked to that change.

Anyhow, back to 8 threads now, and hopefully i can find a way to prevent my MBP from crashing when doing intensive CPU tasks.

Date/Time: 2017-09-10 17:19:06.898827 +0200

OS Version: Mac OS X 10.12.6 (Build 16G29)

Architecture: x86_64

Report Version:
19

Command: blender

Path: /Applications/blender.app/Contents/MacOS/blender

Version: 2.79 (2.79 2017-08-18, Blender Foundation)

Parent: launchd [1]

PID: 271

Event: cpu usage

CPU: 90s cpu time over 104 seconds (87% cpu average), exceeding limit of 50% cpu over 180 seconds

Duration: 103.81s

Steps: 144

Hardware model:
MacBookPro13,3

Active cpus: 8

Fan speed: 5934 rpm

Do you think this could in anyway be connected to my MBP crashing when rendering scenes?

I don't have bit defender actively monitoring anything, i only use it to seek out a few malwares/trojans on my computer (it is scanning now, and found a bunch)... this is due to a recent problem i had with my mac (where i was locked out and had to clean install) and hoped i could find a reason for it...

Thans for your reply. Please find below the report.

The SAIcloudconnect that pops up as adware is a helper needed for graphtec cutting plotter software.

Please let me know if you see anything out of the ordinary. Thank you.

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-10 15:03:17

Download EtreCheck from https://etrecheck.com

Runtime: 1:55

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Problem: Computer is restarting

Description:

Computer crashes to black screen with restart message whilst using blender cycles render engine.

Happens repeatedly, when doing very light tasks.

Hardware Information:ⓘ

MacBook Pro (15-inch, 2016)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro13,3

1 2,7 GHz Intel Core i7 (i7-6820HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB LPDDR3 2133 MHz ok

BANK 1/DIMM0

8 GB LPDDR3 2133 MHz ok

Handoff/Airdrop2: supported

Wireless:
en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 136

iCloud Quota: 133.54 GB available

Video Information:ⓘ

AMD Radeon Pro 460 - VRAM: 4096 MB

Color LCD 3360 x 2100

Intel HD Graphics 530 - VRAM: 1536 MB

Disk Information:ⓘ

APPLE SSD SM0512L disk0: (500,28 GB) (Solid State - TRIM: Yes)

(disk0s1) <not mounted>
[EFI]: 315 MB

(disk0s2) <not mounted>
[CoreStorage Container]: 250.16 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted>
[Recovery]: 650 MB

Scratch disk (disk0s4 - Journaled HFS+) /Volumes/Scratch disk : 249.02 GB (131.59 GB free)

USB Information:ⓘ

USB30Bus

Apple Inc. iBridge

USB31Bus

USB31Bus

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus_1

Apple Inc. thunderbolt_bus_0

Virtual disks:ⓘ

AD HD (disk1 - Journaled HFS+) /
[Startup]: 249.81 GB (157.16 GB free)

Encrypted AES-XTS (Unlocked)

Physical disk: disk0s2 250.16 GB Online

System Software:ⓘ

macOS Sierra
10.12.6 (16G29) - Time since boot: less than an hour

Gatekeeper:ⓘ

Mac App Store and identified developers

Possible adware:ⓘ

Unknown file: /Library/LaunchAgents/Connect-service.plist

/Applications/Connect (1000THVVLJLMNJ2UPSU7JJBBPHNLCN8LKGsaicloud)/messenger.app/Contents/MacOS/messe nger

One possible adware file found. [Remove/Report]

Kernel Extensions:ⓘ

/Applications/Capture One 10.app

[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Lookup]

/Library/Extensions

[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.12) [Lookup]

[not loaded] com.Logitech.Control Center.HID Driver (3.9.5 - SDK 10.8) [Lookup]

[not loaded] com.Logitech.Unifying.HID Driver (1.3.5 - SDK 10.8) [Lookup]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.23-3 - SDK 10.12) [Lookup]

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 171 Apple tasks

[running] 104 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 39 Apple tasks

[loaded] 162 Apple tasks

[running] 115 Apple tasks

Launch Agents:ⓘ

[running] Connect-service.plist (? 8bda4432 458ee88 - installed 2017-07-18) [Lookup]

[running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2017-09-04) [Lookup]

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-18) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-07-18) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-25) [Lookup]

[running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2017-07-18) [Lookup]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-07-18) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-07-18) [Lookup]

[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-25) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-07-18) [Lookup]

[running] com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2017-07-18) [Lookup]

[loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2017-07-15)

User Launch Agents:ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-18) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-18) [Lookup]

[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-09-05) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-09-10) [Lookup]

[loaded] com.valvesoftware.steamclean.plist (? d6b8f5a1 9280bbdd - installed 2017-09-10) [Lookup]

[loaded] com.zibity.MacDropAnyDonationProcessor.plist (? 29fb2957 d50c729a - installed 2017-08-08) [Lookup]

[running] tv.plex.player-helper.plist (? cc7bdb1f 27d9cda1 - installed 2017-08-08) [Lookup]

User Login Items:ⓘ

iTunesHelper Application (Apple, Inc. - installed 2017-07-26)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

odrive Application - Hidden

(/Applications/odrive.app)

Spotify Application - Hidden

(/Applications/Spotify.app)

Internet Plug-ins:ⓘ

AdobePDFViewerNPAPI: 17.009.20058 (installed 2017-07-03) [Lookup]

AdobePDFViewer: 17.009.20058 (installed 2017-07-03) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-08-12)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2017-06-22) [Lookup]

AdobeAAMDetect: 3.0.0.0 (installed 2017-07-25) [Lookup]

3rd Party Preference Panes:ⓘ

Logitech Control Center (installed 2017-09-04) [Lookup]

WacomTablet (installed 2017-06-22) [Lookup]

Time Machine:ⓘ

Time Machine not configured!

Top Processes by CPU:ⓘ

25%
kernel_task

19%
messenger

10%
odrive

6%
WindowServer

3%
Problem Reporter

Top Processes by Memory:ⓘ

1.31 GB
kernel_task

383 MB WindowServer

331 MB BitdefenderVirusScanner

325 MB mds_stores

256 MB Mail

Top Processes by Network Use:ⓘ

Input Output Process name

8 MB 117 MB odrive

2 MB 291 KB Spotify

9 KB 98 KB biometrickitd

27 KB 32 KB mDNSResponder

19 KB 24 KB apsd

Top Processes by Energy Use:ⓘ

8.70 WindowServer

7.26 odrive

6.66 Google Chrome

5.02 blender

4.90 Google Chrome Helper

Virtual Memory Information:ⓘ

9.65 GB
Available RAM

6.31 GB
Free RAM

6.35 GB
Used RAM

3.34 GB
Cached files

0 B Swap Used

Software installs:ⓘ

Logitech Control Center:
(installed 2017-09-04)

WhatsApp: 0.2.5863 (installed 2017-09-06)

Install information may not be complete.

Diagnostics Information:ⓘ

2017-09-10 14:58:07 cloudd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSDictionaryI length]: unrecognized selector sent to instance 0x7f95ed818c30'

abort() called

terminating with uncaught exception of type NSException

2017-09-10 14:57:46 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions: None

2017-09-10 14:30:18 BitdefenderVirusScanner.app High CPU use [Open] [Details]

2017-09-08 15:39:52 Adobe Photoshop CC 2017.app High CPU use [Open] [Details]

2017-09-08 09:42:44 Capture One 10.app High CPU use [Open] [Details]