So I bought a used I watch and don't have the Apple ID or password, what do I do?

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Posted on Sep 6, 2017 8:45 PM

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Question marked as Top-ranking reply

Posted on Sep 6, 2017 11:34 PM

Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen.


To be able to pair the Apple Watch to your own iPhone, you would need the previous owner (who may not be the seller) to either enter their Apple ID and password on your iPhone or to turn the feature off via https://www.icloud.com/ (by signing in with their Apple ID > Find My iPhone > All Devices, then select the Apple Watch > Erase Apple Watch > Next until erased > click X next to the watch).


If you cannot arrange for the previous owner to do this, then you should, if possible, return the watch for a refund.


You will not otherwise be able to use the watch. There is no way around this security feature.


Apple will not advise you of the previous owner's contact details, nor will Apple pass your details on to them.


More information:

About Activation Lock on your Apple Watch - Apple Support

2 replies
Question marked as Top-ranking reply

Sep 6, 2017 11:34 PM in response to Circusthread011

Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen.


To be able to pair the Apple Watch to your own iPhone, you would need the previous owner (who may not be the seller) to either enter their Apple ID and password on your iPhone or to turn the feature off via https://www.icloud.com/ (by signing in with their Apple ID > Find My iPhone > All Devices, then select the Apple Watch > Erase Apple Watch > Next until erased > click X next to the watch).


If you cannot arrange for the previous owner to do this, then you should, if possible, return the watch for a refund.


You will not otherwise be able to use the watch. There is no way around this security feature.


Apple will not advise you of the previous owner's contact details, nor will Apple pass your details on to them.


More information:

About Activation Lock on your Apple Watch - Apple Support

Sep 6, 2017 8:49 PM in response to Circusthread011

If you device is 'Activation Locked' review/read:


If you can not get access to the account or a proof of ownership (some sort of receipt) then they well not remove this. Also since it used sounds like you may not be able to do this, so try getting a refund, or contacting the person.

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So I bought a used I watch and don't have the Apple ID or password, what do I do?

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