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Fake Purchases

I just received an email on a billing I did not purchase. It requested my login but some logo on the page look suspicious and I need to confirm it before loggin.User uploaded file

iPad (4th gen) Wi-Fi, iOS 10.3.1

Posted on Sep 8, 2017 2:17 AM

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Posted on Sep 8, 2017 10:09 AM

I received the same "fake purchase" e-mail, today. The e-mail I received came from "iTunes Store partnersupport@register.com" - and for the same item as you (you got the better price... $20 cheaper than what my e-mail message says...) Still - I'm concerned about this, as I've started receiving these sorts of messages (all related to iTunes purchases I clearly did not make!)... When I've forwarded the fake purchase e-mails to Apple, I'm not getting any response from them, either - which doesn't make me feel real good about this...

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Question marked as Top-ranking reply

Sep 8, 2017 10:09 AM in response to RockinAngels

I received the same "fake purchase" e-mail, today. The e-mail I received came from "iTunes Store partnersupport@register.com" - and for the same item as you (you got the better price... $20 cheaper than what my e-mail message says...) Still - I'm concerned about this, as I've started receiving these sorts of messages (all related to iTunes purchases I clearly did not make!)... When I've forwarded the fake purchase e-mails to Apple, I'm not getting any response from them, either - which doesn't make me feel real good about this...

Sep 9, 2017 2:18 AM in response to RockinAngels

Hello, RockinAngels,


It is a scam. Apple provide guidance through these documents but the key factors are … Apple will always address you by your name or the name they know you by and the email will always come from an address that ends ‘@apple.com’.


Remember ... never click on a link within any suspect email


These are the Apple documents you need to keep on hand.


What to do about phishing. https://support.apple.com/en-us/HT204759


How to identify scam mail Identifying legitimate emails from the iTunes Store - Apple Support

Sep 9, 2017 2:08 AM in response to RockinAngels

It's a phishing email, it's not from iTunes - you could forward it to Apple : reportphishing@apple.com , and then delete it.


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Fake Purchases

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