You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro 9.7 won't update

We have an iPad Pro 9.7 that says it is up to date on iOS 10.0.1 - why can't we update it to iOS 10.3.3?


There is a red "badge" 1 in settings showing that there should be an update available - but when we click on it - it says "iOS 10.0.1 - Your software is up to date".User uploaded fileUser uploaded file

iPad Pro Wi-Fi, iOS 10.0.1

Posted on Sep 8, 2017 6:39 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2017 10:01 AM

I would try updating it by iTunes on a computer

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

2 replies

iPad Pro 9.7 won't update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.