iPad Pro 9.7 won't update

Question

Level 1

10 points

iPad Pro 9.7 won't update

We have an iPad Pro 9.7 that says it is up to date on iOS 10.0.1 - why can't we update it to iOS 10.3.3?

There is a red "badge" 1 in settings showing that there should be an update available - but when we click on it - it says "iOS 10.0.1 - Your software is up to date".

iPad Pro Wi-Fi, iOS 10.0.1

Posted on Sep 8, 2017 6:39 AM

Reply

Answer 1

Top-ranking reply

Rudegar

Level 10

175,944 points

Sep 11, 2017 10:01 AM in response to ShackQueen

I would try updating it by iTunes on a computer

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

Reply

Answer 2

ShackQueen Author

Level 1

10 points

Sep 11, 2017 10:02 AM in response to Rudegar

Thank you - he was able to update it! I should have thought of that!!!

Reply