Why would my IPad suddenly require activation?

My IPad 2 suddenly requires activation. When I try to go through the steps for activation, there is an error message " We're sorry, we are unable to continue with your activation at this time" which is the same message others with this problem have seen. Does anyone have a solution or is this Apple telling me I have to buy a new device?

Posted on Sep 8, 2017 12:10 PM

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Posted on May 31, 2018 5:35 AM

To Everyone in this post currently having issues with older iPad 2 models and Activation Server issues.

This issue has mostly affected iPad 2 models with SIM cards with Cellular data service.

For any of you with a cellular iPad 2 model, try removing the SIM card from the SIM card tray, located on one of the long sides of the iPad ( you may need something small or pointy or the original SIM card tray tool that came with your Cellular service iPad 2 to open the tray ), remove the SIM card, try either a simple restart of your iPad 2 AND/OR try a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

Then, try re-activating your iPad 2 without the SIM card in the tray.

If successful, return the SIM card back into the tray.


Good Luck!

33 replies

Apr 25, 2018 10:22 AM in response to lora.ann

..Sadly this has just happened to me. I did think that it might be some kind of a virus trying to trick me into connecting to my apple account but now i can see this is a major problem with older devices. I have an Ipad-2 and it's about 6-years old now and up until today it worked perfectly fine. I have no idea if anyone else has had this but I have noticed it that the problem gets increasingly worse .. apart from the annoying request to reactivate which never works my ipad has also started talking to me! .. no idea what settings turned that on or how to stop it as no buttons work. I can't even key in my ipads passcode.. they numbers doesn't respond. I am arranging to speak to apple now.. lets see what they say!

May 30, 2018 8:41 PM in response to Gardengram66

I have an iPad 2 as well, and it just hit me with this crap on a loop twice before finally letting me back into it. I tried hard reset to get out of it thinking it had somehow bizarrely gotten hit with a virus that could hack it. Then, I come on the forum and discover it's been happening since at least last year? I have to wonder if like others said that Apple is trying to force people into buying new products by making the old devices go wonky. Haven't heard anything about the original iPad still working, so I'm guessing our iPad 2s are currently the oldest iPads that are still functional. I was planning to upgrade in the future when I could actually afford their new pricing, but I still plan to keep my 2. Thing is a tank that I plan to have stick around. >_> Not sure why this post is saying I have a watch when I definitely don't at the moment.

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Why would my IPad suddenly require activation?

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