If your Apple ID is locked or disabled, follow these steps:
https://support.apple.com/en-us/HT204106
What to do after you change your Apple ID email address or password
If your Apple ID is locked or disabled, follow these steps:
https://support.apple.com/en-us/HT204106
What to do after you change your Apple ID email address or password
There is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
I did call yesterday when i was at work, the customer rep said i need to update the ID and password on my ipad as well... i did what she said when i got home, but no luck... worst case scenario, ill just create a new one
hmmm, I guess I need to select iTunes / Music at getsupport.apple.com instead of Apple ID - according to the person I just talked to. They could only help if it wasn't store related, but it seems to be store related.
OK, after a chat and another long call (holding for correct team), I got access back. Apparently another chargeback came (even after I told credit card company that they were real charges). I wish there was a way to contact that team directly, but let's hope I never have to again......
Since the AppleID error is not saying “for security reasons” I would suggest contacting applecare. That generally means there is an issue with the account regarding billing. If it were to say ”disabled for security reasons”,then changing the password would help, since it does not that usually means an issue with billing aspect of the account so i would contact AppleCare iTunes. They should be able to tell you what’s going on and why then enable it.
I did this already, but same thing.. after all the signing out, removing icloud, changing password, signing back in, same message. Disabled
If nothing else worked, the instructions say to contact Apple directly.
Any purchases you have made are tied to the Apple ID that was used to make the purchase. I would try calling Apple ID support again. If necessary, politely ask to speak to a level 2 support person.
Ohhh i should mention level 2? I didnt know that. i'll do that! Thank u
I spent 30 min yesterday fixing this (mostly hold time because they were waiting for someone else). But it's back again today. Calling again now....
Disabled appleId