Mail.app: Subfolders not showing under Inbox but under own section

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Level 1

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Mail.app: Subfolders not showing under Inbox but under own section

I'm using IMAP and want to see subfolders of Mailboxes under them. The default folders are setup in Mailbox Behaviours to be under INBOX/Junk/Drafts/etc. The problem is new subfolders are moved under a separate section. Mail was restarted multiple times and I tried creating the subfolders on the server and in Mail and it's the same.

This was working in the past but I haven't done it in Sierra before.

Old mailbox: I created subfolders and they were added under the account's Inbox.

New mailbox: Subfolders are added under a separate section.

Any ideas on how to get the custom subfolders to be displayed under the mailbox Inbox?

Posted on Sep 11, 2017 2:50 AM

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Answer 1

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Barney-15E

Level 10

112,566 points

Sep 13, 2017 3:24 PM in response to BSG75

Mail has never supported that, though it would display that way if you configured it on the IMAP server.

From what I've read, Mail no longer allows even displaying it that way (I've never had it set up that way so can't confirm).

If that's what you must have, find another email client that works like you want.

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Answer 2

BSG75 Author

Level 1

5 points

Sep 30, 2017 7:19 AM in response to BSG75

For anyone looking for the same solution: you have to go under Advanced IMAP settings and remove IMAP path prefix. All folders are then shown under Inbox.

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