Apple Configurator 2: The device may be activation locked. Continue on the device or use iTunes to activate, and then press Try Again. I have tried all on the iPad with no success.

Apple Configurator 2: The device may be activation locked. Continue on the device or use iTunes to activate, and then press Try Again. I have tried all on the iPad with no success.

iPad Air Wi-Fi, Cellular, iOS 10.3.3

Posted on Sep 11, 2017 11:54 PM

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Question marked as Top-ranking reply

Posted on Sep 12, 2017 2:58 AM

Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com Find My Phone.


If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.

1 reply
Question marked as Top-ranking reply

Sep 12, 2017 2:58 AM in response to timohko

Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com Find My Phone.


If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.

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Apple Configurator 2: The device may be activation locked. Continue on the device or use iTunes to activate, and then press Try Again. I have tried all on the iPad with no success.

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