Apple Watch Locking

Hi

If you are not yet doing so, you might wish to use these settings:

• On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn this on.
• On your iPhone, in the Watch app, go to: My Watch > Passcode > Turn Passcode on.
• Also on the Passcode settings screen, enable Unlock with iPhone.

After putting it on your wrist, your watch will then unlock after whatever you do first: either unlocking your watch manually (by entering the passcode) or unlocking your iPhone. It will then remain unlocked (including when the screen is asleep) until you remove it from your wrist. When you remove your watch, it will lock automatically.

With these settings enabled, if your Apple Watch keepings asking for your passcode, then the following steps may help:

Check that you are not wearing your Apple Watch too loosely:

• If worn too loosely, your Apple Watch may believe that it has been removed from your wrist, causing it to lock automatically.
• For the best performance, ensure that you are wearing your watch sufficiently snugly on the top of your wrist:

Clean the back of your Apple Watch:

• Cleaning your Apple Watch - Apple Support

Check whether passcode-related restrictions are enabled on your iPhone:

• Any passcode restrictions that have been set on the paired iPhone (via a corporate configuration profile, mobile device management or Exchange policy) also affect Apple Watch.
• If your iPhone is managed in this way, contact your device administrator for assistance.

If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone (be sure to begin by making a backup of your iPhone):

• Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
• Update the software on your Apple Watch - Apple Support

Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:

• Restart your iPhone, iPad, or iPod touch - Apple Support
• Restart your Apple Watch - Apple Support

Unpair and re-pair your Apple Watch:

• The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.

• Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).

• If the issue persists, consider instead unpairing and setting it up as a new watch.

• Unpair your Apple Watch and iPhone - Apple Support
• Set up your Apple Watch - Apple Support

If the issue then persists and you are concerned about a possible hardware defect, then I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

Apple Watch Service Answer Center - Apple Support

More information:

Wearing your Apple Watch - Apple Support

Turn on, wake, and unlock