You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Old Watch Series 1 won't pair?

I haven't used my watch in a very long time and never updated. When I got it I had an iPhone 6 and now I have the 7 and was trying to start using it again. I've reset to factory and when I try to pair it says I have to update then says there are no updates. My phone is fully updated. No one else has ever used the watch. Any help would be appreciated!

Posted on Sep 12, 2017 6:36 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2017 2:08 AM

Your iPhone is not "fully updated", as described in your question.


First update your iPhone to the latest version of iOS - which is currently iOS 10.3.3 - starting by making a backup:


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Then pair your Apple Watch by following the remaining steps here:


Set up your Apple Watch - Apple Support

4 replies
Question marked as Top-ranking reply

Sep 14, 2017 2:08 AM in response to Jay1010

Your iPhone is not "fully updated", as described in your question.


First update your iPhone to the latest version of iOS - which is currently iOS 10.3.3 - starting by making a backup:


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Then pair your Apple Watch by following the remaining steps here:


Set up your Apple Watch - Apple Support

Sep 13, 2017 1:15 AM in response to Jay1010

Hi


If your iPhone is running iOS 11 beta software, then your Apple Watch cannot be paired with it until watchOS 4 is released.


There is no public beta program for watchOS 4.


Your options are to downgrade your iPhone or wait until watchOS 4 is released commercially.


More information:


Old Watch Series 1 won't pair?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.