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My iPad, which is only a yr old and is up to date with all the apps and IOS. In the middle of a card game a wheel pops up and starts spinning. I can not get it to respond to anything, even the off button won't work, help!?!

Guess I'll let the battery run down, don't know what else to do...

Posted on Sep 13, 2017 7:09 AM

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Question marked as Best reply

Posted on Sep 14, 2017 7:06 AM

Hi


Follow the steps here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

3 replies

My iPad, which is only a yr old and is up to date with all the apps and IOS. In the middle of a card game a wheel pops up and starts spinning. I can not get it to respond to anything, even the off button won't work, help!?!

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