Weird email sent by someone named AppleID!

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Level 1

4 points

Weird email sent by someone named AppleID!

Hello everybody, hope all of you are doing fine.

Today, while checking my email, I was shocked by an email message that tells me that someone used my Apple ID to sign in to FaceTime and iMessage. The email message was sent by this email: Accountedmail@updatedaccountinformationnsecured.pleaseverifyyourpaymentinformati ontobackaccessaccountyourlockedprimary.mail.com

and they claim they are the "Apple Team", which is weird!

Here's the content of the email:

Dear Customer,

Your Apple ID, was used to sign in to FaceTime and iMessage on an iPhone 7 Plus
named " BeenSekians " We take security very seriously and we want to keep you in
the loop on important actions in your account,

Date and Time
Sept,13 2017 10:43 AM (Easttern Singapore Time)
Operating System: iOS 10.3.3

Don't authorize these changes? Review your Recently used devices now.

Check My Account

If you did not make this request, we recommend that you sign in Here
to change your password and verify your account, then see Apple ID Security
and your Apple ID for further assistance to avoid suspension of services account

Regards

Apple team

So I want to make sure that this is not from the Apple Team. Is it from Apple or NOT? Because this is a huge deal to me if someone else is using my ID!

Thank you.

MacBook Air, macOS Sierra (10.12.5), Security issue

Posted on Sep 14, 2017 6:31 AM

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Answer 1

Top-ranking reply

seventy one

Level 7

27,460 points

Sep 14, 2017 6:36 AM in response to drneeno

It is a scam. Apple provide guidance in these documents but the key factors are … Apple will always address you by your name or the name they know you by and that email will always come from an address that ends ‘@apple.com’. It goes without saying that the Grammar and spelling is always correct.

Never click on any links within an email that you suspect.

These are the Apple documents. What to do about phishing. https://support.apple.com/en-us/HT204759

How to identify scam mail https://support.apple.com/en-gb/HT201679

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Answer 2

John Galt

Level 10

155,816 points

Sep 14, 2017 6:45 AM in response to drneeno

Is it from Apple or NOT?

Not.

That much is clear from the email address it's using. That can easily be spoofed, but Apple doesn't spoof its own email address.

Not all such scams are as easily identified.

Because this is a huge deal to me if someone else is using my ID!

Such email scams are not an indication someone is using your ID, but to eliminate that concern, consider using Two-factor authentication for Apple ID - Apple Support.

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Answer 3

Eric Root

Level 10

685,257 points

Sep 14, 2017 6:50 AM in response to drneeno

Forward the e-mail to Apple.

reportphishing@apple.com

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