Proximity sensor on my iPhone 5s stopped working ever since I upgraded to iOS 10.3.3.
tried hard & soft resets.. nothing helped.
Can someone throw some light on this!
All need is to lock screen while making calls. Screen has been dealing up something while on calls or just mute the ongoing call without my knowledge 😟
iPhone 5s, iOS 10.3.3, null
Once you've got a backup, you can use the steps in the following article to reinstall iOS. Pay attention at step 4 and choose to Upgrade instead of Restore when prompted:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
- Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
- While your device is connected, force it to restart.
- On an iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time.
- On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time.
- Don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.
![User uploaded file]()
- When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
![User uploaded file]()
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
Once you've got a backup, you can use the steps in the following article to reinstall iOS. Pay attention at step 4 and choose to Upgrade instead of Restore when prompted:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
- Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
- While your device is connected, force it to restart.
- On an iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time.
- On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time.
- Don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.
![User uploaded file]()
- When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
![User uploaded file]()
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
Hi.. Looks like the sensor needs replacement. I visited the store.
Now best way is to upgrade..
Thanks for the help
Proximity Sensor not working after upgrade to iOS 10.3.3
