You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I pair an unpaired and apple watch and forgotten password?

Hello,


My baby nephew was playing with my Iphone and apple watch and now my apple watch is saying "Wrong Passcode Open the Apple Watch App on your Iphone, go to Passcode, them tab re-enable Passcode Entry to try again.


My problem is that when I go to my Iphone and the Apple Watch App it is then telling me "Pair Apple Watch".


It seems that I am unable to either one without the passcode.

Posted on Sep 14, 2017 8:18 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2017 8:20 AM

Hi


Follow these steps to erase your locked Apple Watch and re-pair it with your iPhone:


  • Connect your watch to its charging cable, connected to power.
  • Whilst keeping your Apple Watch on the charger:
    • Press and hold the side button until you see the Power Off slider.
    • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap), release your finger and then tap on Erase all content and settings.
  • Pair your watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.


More information:

Set up your Apple Watch - Apple Support

If you forgot your Apple Watch passcode - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 14, 2017 8:20 AM in response to yvargas00

Hi


Follow these steps to erase your locked Apple Watch and re-pair it with your iPhone:


  • Connect your watch to its charging cable, connected to power.
  • Whilst keeping your Apple Watch on the charger:
    • Press and hold the side button until you see the Power Off slider.
    • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap), release your finger and then tap on Erase all content and settings.
  • Pair your watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.


More information:

Set up your Apple Watch - Apple Support

If you forgot your Apple Watch passcode - Apple Support

How do I pair an unpaired and apple watch and forgotten password?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.