why does my itunes store have weird font?

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Level 1

10 points

why does my itunes store have weird font?

Whenever I go to For you section in itunes and click try it now I get weird text popup but in my other device it shows fine. I already restarted and open closed itunes. I am not sure how to fix this. Is this a virus? Here is the image:

Gyazo - 1c49556de531849d5a1b2ed9b637730b.png

Windows 7

Posted on Sep 14, 2017 6:49 PM

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Answer 1

Teddy_B

Community Specialist

Sep 15, 2017 3:14 PM in response to lethrower1

Hello lethrower1,

Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with fonts in iTunes on your Windows computer. If you haven't already, please install all available updates for Windows 7 and iTunes. Then try starting iTunes into safe mode and other related steps in these articles on your situation.

Start iTunes in Safe Mode

When you open iTunes in Safe Mode, you isolate the program from any interference caused by plug-ins or scripts not manufactured by Apple. To start iTunes in safe mode, hold down the Shift and Control keys on your keyboard while you open iTunes.

You'll see a message as iTunes is starting that says "iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."

If the issue doesn't happen in Safe Mode, remove any third-party plug-ins.

Fix unexpected quits or launch issues in iTunes for Windows
iTunes: Troubleshooting issues with third-party iTunes plug-ins

Cheers!

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