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videos won't upload from PC to iCloud

Hi,


Been using iCloud for Windows for a while. Usually I can drop photos/vidoes in the Uploads folder and everything is well, but I'm having trouble now - no videos will upload (yes, I've checked the uploads location). I've uninstalled and reinstalled iCloud for Windows using the latest version 6.2.2. The videos in question are .MOV. Selecting "Upload Photos" and manually choosing the video to upload is fruitless also.


Don't know if it matters, but all of these videos were formerly in my iCloud, but I had recently deleted them. Now I'm trying to upload them again.


Any ideas? Is there any other way to get videos from a PC to iCloud? I really wish iCloud.com would support uploading videos as well as photos.


Thanks,


J

null-OTHER, Windows 7

Posted on Sep 15, 2017 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2017 6:55 AM

It turns out that I *can* upload brand new videos, just not this particular group of videos. To review, the videos that won't upload were once in my iCloud Photos, but then deleted, and now I'm trying to upload them again. They were originally taken with an iPhone.


It's almost like iCloud "recognizes" these videos and won't upload them because it thinks they're already synced. In other words, since they were once already in iCloud Photos, perhaps whatever method Apple uses to distinguish what is "new" from what is already synced is getting confused? I've tried renaming the files (not transcoding, just renaming - they're still .mov) and changing the file modification date by 1 minute, but they still don't upload.


Does anyone know how Apple distinguishes one video file from another? Maybe some other metadata value that I can change and "trick" iCloud Photos into recognizing these as new?

6 replies
Question marked as Top-ranking reply

Sep 26, 2017 6:55 AM in response to jmlietz

It turns out that I *can* upload brand new videos, just not this particular group of videos. To review, the videos that won't upload were once in my iCloud Photos, but then deleted, and now I'm trying to upload them again. They were originally taken with an iPhone.


It's almost like iCloud "recognizes" these videos and won't upload them because it thinks they're already synced. In other words, since they were once already in iCloud Photos, perhaps whatever method Apple uses to distinguish what is "new" from what is already synced is getting confused? I've tried renaming the files (not transcoding, just renaming - they're still .mov) and changing the file modification date by 1 minute, but they still don't upload.


Does anyone know how Apple distinguishes one video file from another? Maybe some other metadata value that I can change and "trick" iCloud Photos into recognizing these as new?

Sep 22, 2017 2:43 PM in response to jmlietz

Another screenshot showing what happens when I sign to iCloud and put a video in the Uploads folder. It says "Uploading 1 item" for a while, then "Updated 1 Minute Ago", but I still don't see the video in my collection.


User uploaded file


Does anyone from Apple monitor these groups or am I destined to keep conversing with myself?

Sep 15, 2017 11:30 AM in response to jmlietz

Just saw something new. Well, probably not new but I happened to be looking at the right time. When I tried (again) to upload a video there was a message from iCloud for Windows that said something like "File is not in a supported format". These are all videos originally taken on an iPhone and Windows reports them as Quicktime files. Furthermore, they haven't been edited. The filename and file modification date may have been changed, but nothing else.

videos won't upload from PC to iCloud

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