Change in resolution/ black screen

My daughter changed resolution and now the tv is black

Posted on Sep 17, 2017 3:25 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2017 4:41 AM

Welcome to the Apple community.


You may wish to try the following for the Apple TV 2 or 3:


Press and hold the menu and the up button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.


Apple TV 4


Welcome to the Apple community.


You may wish to try the following for the Apple TV 4:


Press and hold the menu and the volume down button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.

2 replies
Question marked as Top-ranking reply

Sep 18, 2017 4:41 AM in response to Wilsonr2015

Welcome to the Apple community.


You may wish to try the following for the Apple TV 2 or 3:


Press and hold the menu and the up button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.


Apple TV 4


Welcome to the Apple community.


You may wish to try the following for the Apple TV 4:


Press and hold the menu and the volume down button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Change in resolution/ black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.