3TB Fusion is now a 121GB Flash Drive after reinstall

What a horror story. My spouse's 2012 Mac with 3TB was working perfectly until a few days ago where suddenly, any actions became insanely delayed for example...invoking an app would do nothing until like 3 minutes later. After numerous reboots, the OS (Sierra) issues became worse. We could not even get into safe mode, and the terminal wasn't accessible in recovery. Eventually, after trying everything (NVRAM reset, etc. etc.). the OS would eventually get worse, and would only lead to that dreaded prohibitory sign. There was no Time Machine back up, and we could not get access to any OS for USB boot option. The only thing I could find was our original LION Discs that came with an old 2006 imac. I booted from the disc and it installed Lion. I thought we were on our way...


Once Lion was installed, we immediately downloaded Sierra back from the app store. I don't know what Lion did, but none of our apps are present. It's like a clean system except for icloud saves (photos, etc..), but the worse part: The 3TB Fusion drive is now a 121GB Flash Storage Mac HD. Can someone please help us? How do we get it back to its original state. I'm assuming all the apps are lost but we'd be happy enough just to get the storage back to the way it was. Thanks for reading.

iMac

Posted on Sep 18, 2017 10:49 PM

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6 replies

Sep 19, 2017 2:44 AM in response to JCatNYC

First, a Mac cannot install and run a system older than itself. Your iMac if it is indeed a late 2012 model came preinstalled with Mountain Lion 10.8 which did not ship on disc. I'm guessing your iMac is older than 2012 even though you may have purchased it that year. It would be helpful if you would look at About this Mac under the Apple menu and tell us what it says.

Secondly, it sounds like the 3TB HDD has failed leaving only the 121 Gb flash storage part of the fusion drive available for install. I recommend making an appointment and taking your iMac in to the nearest Apple Store or AASP for a proper diagnosis and estimate of repair.

Sep 19, 2017 2:15 PM in response to JCatNYC

I agree with the above comments that it sounds like the 3TB hard drive that is part for your Fusion Drive was probably failing which caused the slow performance issues you described. I suggest running the Disk Utility application location in the application/utilities folder to see if it is able to see and test (First Aid) the hard drive. I suspect it either won't wee the hard drive, or if it does it will likely generate some errors when you run First Aid. You can also download and run Etrecheck which also reads and provides the ability to display the storage device SMART logs which if errors are present may indicate that your hard drive should be replaced before proceeding any further. Hopefully you've been maintaining regular backups of your data.


If the hard drive is OK, then you may want to seek help in restoring your Fusion Drive so that the hard drive and flash drive once again work as one logical unit. You can find the instructions online by searching using terms like "terminal command to fix fusion drive", however unless you feel comfortable using the terminal application then I would suggest contacting Apple or other trusted support personnel for assistance.

Sep 18, 2017 10:55 PM in response to JCatNYC

Your iMac is running a version of OS X that isn't supported, Lion. Restoring OS X on it does not require disks. Here's what you should have done:


Clean Install of Sierra or El Capitan on a Clean Disk


  1. Restart the computer. Immediately after the chime hold down the Command-Option-Rkeys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the drive (usually, the out-dented entry) from the side list.
  5. Click on the Erase tab in Disk Utility's main window. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Install OS X and click on the Continue button.


This should install the version of OS X that was pre-installed when the computer was new. You can then download Sierra and upgrade.

Sep 19, 2017 12:10 AM in response to Kappy

Thank you. Unfortunately, after following those exact instructions, I end up with the same results: my system shows only a 121GB Flash Drive under storage. Oddly enough, the re install while in recovery mode (after erasing, then exiting disk utility) installed Sierra. You mentioned that it should install the OS X that was preinstalled when the computer was new. Is it pulling in the OS from the right place?

Sep 19, 2017 9:03 AM in response to SeaPapp

Thanks. The Mac was purchased in late 2012 and was released around the same time frame. It's the 27" 3.4Ghz i7 model that came with a 3TB Fusion Drive. We also have the previous model purchased in 2006. The machine was so far gone, that it wouldn't let me even install from recovery mode no matter which option I booted with. I finally used the Lion discs that came with the 2006 model, and well aware our 2012 system never came with discs. Lion worked and got me at least somewhere to work with as I now had access to the system recovery. I then installed the latest OS.


In any case, after my reply, I did manage get it to install it's own OS (Mountain Lion), but yep, once again, only a 121 GB Flash Drive shows as internal storage. Our HD was probably going... which caused all the problems. As a last resort - isn't there some kind of terminal commands that go beyond what disc utility can do? If not, we'll have to get it to the store..

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3TB Fusion is now a 121GB Flash Drive after reinstall

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