APPLE WATCH SNAP-ON WATCH COVER/CASE INHIBITING TOUCHSCREEN SENSITIVITY IN OS 4.

I HAVE A SNAP-ON WATCH COVER/CASE, SINCE UPDATING TO WATCH OS 4 MY TOUCHSCREEN FUNCTIONALITY IS VERY POOR TO NONEXISTENT. I NOW HAVE TO REMOVE MY COVER JUST TO GET IT TO RESPOND TO TOUCH. MY WIFE HAS A WATCH TOO AND HERS DOES THE SAME THING!

Apple Watch Series 2, watchOS 4

Posted on Sep 20, 2017 8:32 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2017 10:06 AM

I have the same issue. I checked the Wrist Detection option in Watch app on iPhone, and when I disabled it, no problem anymore. Something wrong with watchOS 4. Apple, fix it now, I cant normally use my watch!

15 replies

Oct 13, 2017 8:50 AM in response to Fightingfurball

I've sent feedback to Apple for this but the weird thing for me is other. I have a screen protector that is for watch series 1 even though i have watch series 2, the cuttings are not correct on the speaker on the left side but it fits even though it create a few air bubbles on the screen. This protector works perfectly fine! My new one which bought for series 2 and is more expensive more robust and doesn't create any air bubbles thus it fits perfectly does not work!


I have sent several emails to sellers on ebay to ask them if their screen protector works with os 4.0 but i have no reply from anyone. Does anybody have something to suggest that it works ?


tnx.

Vassilis

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

APPLE WATCH SNAP-ON WATCH COVER/CASE INHIBITING TOUCHSCREEN SENSITIVITY IN OS 4.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.