recieved a notice that 49.99 was billed on my account. I did not authorize this transaction

Notice from apple store of unauthorized transaction yesterday. My pin is *****

<Personal Information Edited by Host>

Posted on Sep 20, 2017 8:24 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2017 8:34 AM

Hi


If you are referring to a message that you have received, rather than to an actual charge to your payment method, then - to check whether an email or message is, in fact, from Apple - follow Apple's instructions here:



To check your past purchases:



If you have opened a phishing email or message (which is designed to trick you into disclosing personal information such as your Apple ID, password and/or payment details to a third-party), then:



If you have actually been charged for that amount and do not recognise what the charge relates to, then:



(I'm afraid that no-one here can look into your billing issue to assist you directly. This is a user-based technical support community - you are not talking to Apple here).

1 reply
Question marked as Top-ranking reply

Sep 20, 2017 8:34 AM in response to Kaluzny

Hi


If you are referring to a message that you have received, rather than to an actual charge to your payment method, then - to check whether an email or message is, in fact, from Apple - follow Apple's instructions here:



To check your past purchases:



If you have opened a phishing email or message (which is designed to trick you into disclosing personal information such as your Apple ID, password and/or payment details to a third-party), then:



If you have actually been charged for that amount and do not recognise what the charge relates to, then:



(I'm afraid that no-one here can look into your billing issue to assist you directly. This is a user-based technical support community - you are not talking to Apple here).

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recieved a notice that 49.99 was billed on my account. I did not authorize this transaction

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