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Why do I get a burn mark from my Apple Watch 2’s sensor?

I have a 1st degree burn on my wrist. I do wear it correctly and this bothers me.

User uploaded file

Posted on Sep 20, 2017 8:40 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2017 8:41 AM

Hi


If you experience redness, swelling, itchiness or any other irritation or discomfort on your skin around or beneath your watch or band, Apple recommends that you remove your Apple Watch and consult a doctor / physician before wearing it again.


Skin reactions can be a result of various causes including:


  • Allergies (eg to nickel).
  • Extended exposure to irritants (eg soap or sweat).
  • Environmental factors.
  • Wearing the band too tightly or too loosely.


More information, including tips from Apple:


4 replies
Question marked as Top-ranking reply

Sep 20, 2017 8:41 AM in response to Oblod

Hi


If you experience redness, swelling, itchiness or any other irritation or discomfort on your skin around or beneath your watch or band, Apple recommends that you remove your Apple Watch and consult a doctor / physician before wearing it again.


Skin reactions can be a result of various causes including:


  • Allergies (eg to nickel).
  • Extended exposure to irritants (eg soap or sweat).
  • Environmental factors.
  • Wearing the band too tightly or too loosely.


More information, including tips from Apple:


Sep 20, 2017 8:58 AM in response to Oblod

If the burn is from excessive heat and you are following Apple's handling instructions here:



then contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Why do I get a burn mark from my Apple Watch 2’s sensor?

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