iTunes 12.7 won't open!

Have downloaded the latest update on my Mac, which included iTunes 12.7! iTunes will not open now! Anyone had the same problem?

Posted on Sep 21, 2017 12:35 AM

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7 replies

Sep 23, 2017 7:11 PM in response to mfob

i had this problem as well -spent about a week trying to find a solution. if you download iTunes again (without removing the prior iTunes or messing with any locations to save it in your hard drive) it fixes the issue without erasing your prior settings. it just seemed to "re-vamp" the update to make it work. hope this helps. i also have a mac. it opened immediately after the install was done.

Sep 23, 2017 1:12 PM in response to mfob

You can try reinstalling the current version of iTunes from https://www.apple.com/itunes/download/ over the top of the existing one. Or see this guide to uninstall iTunes from a Mac: http://www.inforaid.com/how-to-uninstall-itunes-from-mac-os-x-best-method/ then restore one of these recent builds direct from Apple's secure servers:

iTunes12.5.5.5.dmg

(2017-01-23)

Tunes12.6.0.100.dmg

(2017-03-23)

iTunes12.6.1.25.dmg

(2017-05-15)

iTunes12.6.1.27.dmg

(2017-05-23)

iTunes12.6.2.20.dmg

(2017-07-19)

iTunes 12.7.0.166.dmg

(2017-09-12)


See also Empty/corrupt iTunes library after upgrade/crash for steps to roll back to the pre upgrade version of your iTunes database if required. Note iTunes 12.7 may have rearranged any iTunes U content into Podcasts or other sections of the library.


tt2

Jan 4, 2018 2:54 PM in response to turingtest2

I have the same issue. I uninstalled and reinstalled iTunes several times. It didn't work, then suddenly it did for one day. Now, again today, it won't open. I am running El Capitan on a 2012 iMac. Any help would be greatly appreciated. Please note, I am not a computer geek in anyway. I can follow directions though, so if you have an idea, please be detailed. Thanks!

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iTunes 12.7 won't open!

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