iPad kiosk disconnects from WiFi over night.

Question

Level 1

8 points

iPad kiosk disconnects from WiFi over night.

I use an iPads as a kiosk. All day it is connected to a WiFi network but every night loses connection to the WiFi and won't automatically reconnect to my WiFi network. We have to manually reconnect to the network.

Thoughts? Any feedback is appreciated. Thanks

iPad 2 Wi-Fi, iOS 10.3.3

Posted on Sep 21, 2017 6:29 AM

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Answer 1

raina_b22

Community Specialist

Sep 22, 2017 6:53 AM in response to TLCReception

Hello TLCReception,

Thank you for using Apple Support Communities. It's my understanding that your iPad disconnects from a Wi-Fi network at night and won't automatically connect. I'm sure manually reconnecting daily can be concerning. I'm happy to help.

Please try the steps in the link below:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If the issue persists, please let us know if this occurs with other devices and other Wi-Fi networks.

Have a wonderful day!

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Answer 2

TLCReception Author

Level 1

8 points

Sep 22, 2017 7:01 AM in response to raina_b22

ugh....Not helpful.

I can tell you that I've discovered if I take the iPad out of Guided Access the WiFi stays connected. Maybe some Apple iPad engineer can comment on that?

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