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Iphone 6 camera had black spot after fewdays upgraded to ios 11

User uploaded file

User uploaded file

User uploaded file


I cleaned the lens first

And this Screenshoot and photo result

And also ther is a red faded spot on the corner of my screen after the upgrading

Anyone face the same problem?

iPhone 6

Posted on Sep 21, 2017 12:10 PM

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Question marked as Best reply

Posted on Sep 21, 2017 12:16 PM

Hello,

Your photos are blurred or out of focus

If your photos are blurred, out of focus, or have dark spots, try these steps:

  1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
  2. For iPhone models that feature optical image stabilization: A metallic case or magnetic lens could interfere with this feature. Try taking a picture without the case or lens, and then compare the quality.
  3. To focus on a certain object or person, tap that object or person on the preview screen. You’ll see the screen pulse, or briefly go in and out of focus, as the camera adjusts. In photo mode, try to stay steady when you adjust the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.

If you still have issues with the focus on your camera, contact Apple Support.


From:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

7 replies
Question marked as Best reply

Sep 21, 2017 12:16 PM in response to iSonica

Hello,

Your photos are blurred or out of focus

If your photos are blurred, out of focus, or have dark spots, try these steps:

  1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
  2. For iPhone models that feature optical image stabilization: A metallic case or magnetic lens could interfere with this feature. Try taking a picture without the case or lens, and then compare the quality.
  3. To focus on a certain object or person, tap that object or person on the preview screen. You’ll see the screen pulse, or briefly go in and out of focus, as the camera adjusts. In photo mode, try to stay steady when you adjust the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.

If you still have issues with the focus on your camera, contact Apple Support.


From:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

Sep 21, 2017 2:33 PM in response to iSonica

This looks to be spots on the camera lens or glass lens on the outside of the device. I would first try cleaning the outside of the phone and looking for any stuck on dirt.


If under warranty you can have this replaced by apple
If apple care you can proceed through that way for a replacement

Or if you have a local store that does Apple repairs they can swap this camera out fairly quickly


Hope fully these options help you with your phone


I always recommend doing research if you choose the later option and read reviews.

Iphone 6 camera had black spot after fewdays upgraded to ios 11

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