IOS 11 upgrade and Renault R-Link

Renault will need to update their software. Apple releases beta versions of iOS prior to release specifically for this purpose. Apple will assist Renault if they are contacted about it but general updates to iOS 11 probably won't fix the issue. If Renault decides to update their software then you would need to run a firmware update. If they don't update their software then you'll be out of luck as Apple won't do anything to change it on their own.

I also have the same issue. Ever since upgrading to iOS 11 my phone is unable to connect to my Renault R-Link interface via bluetooth in my car. The phone does connect but then drops out, reconnects then drops out - over and over again - rendering my handsfree function useless.

Removing and reconnecting the phone does not solve the problem. Factory resetting the R-Link software in my car does not resolve the problem.

This was not an issue under iOS 10. My phone used to connect seamlessly and stay connected. iOS11 has broken this.

Guys we have to stop this conversation and close the subject. I have received an official call from Renault France based on my complain about the Bluetooth connection with my ios11 device.

The problem is in RLink NOT in the iOS. You have to go to your Renault dealer and ask to upgrade your RLink System. I did it and now there is NO PROBLEM.

You can check several posts above I have posted the new version.

Thank you.

I’m experiemcing the same problem. After upgrading my iPhone7 from IOS 10.3.3 to 11 it doesn’t connect to my R-Link system in my Renault anymore. The system keeps trying to make a connecting with the iPhone but the connections keeps dropping. I’ve removed the connection and reset my network connections but the problem resides. Please provide an update to resolve. This is not acceptable.

And Renault or whatever company created the system didn't upgrade their software in time. Contact them to find out when they will be compatible with iOS 11. They should have been testing their software with the beta for several months now.

This happens with almost every new iOS release. Apple can’t go out and make sure that the new iOS works with every audio/Bluetooth accessory out there. Again, there’s a reason beta software is released and Apple will help any manufacturer that contacts them. You can believe that it’s Apple’s fault and they should be the ones to fix it but it’s not going to happen. The best that could happen is that enough people contact the manufacturer asking when it will be compatible with iOS 11 and they decide to fix it. Everyone posting on a discussion board that isn’t read by Apple or your car manufacturer isn’t doing any good. You can believe my answer isn’t helpful but it still doesn’t change the fact that you need to contact your car manufacturer.

You may think this is not Apple's fault. In any way my wife's android telephone works with R link and mine doesn't. If it goes on, Apple has to be sure I will not sell my car but I will buy an android telephone instead of iPhone X... That is all...

Feel free.

Bluetooth is built upon published standards of operation.

If Renault or any other vendor didn't follow the specification properly, they can't be held responsible for that.

In the mean time, make sure you unpair your phone from the car and unpair the car from the phone (delete the BT settings on both the car and the phone), then try to re-pair the two.

I just chat with Czech branch of Renault and they confirmed me that they are just testing new r-link update to be compatible with IOS 11. But they don't know how and when it will be launched. At least there is some work on it.

You have to restart R-Link. I read on French Renault forum this trick:

In the fuses box of your car, locate the one for R-Link. Remove it, wait a few seconds and then reset it.

That should solve the problem.

Having the same problem. I contacted Renault and received the following reply. Not much help i'm afraid. Hopefully apple can do something to bring the bluetooth connection back to IOS 10.3 as that worked perfectly.

Thank you for contacting Renault Connected Services Helpline.

You have reached Alexander Filipe and I will be assisting you with your request.

Although Apple iPhones are contemplated to work with the sat nav, the iOS version 11 has not yet been made compatible with the R-Link 2, I am afraid. In future you may check the webpage directly to confirm any device's compatibility. I have pasted the link here below for you:

https://www.renault.co.uk/owners/multimedia/bluetooth-compatibility.html

(please click on "RLink 2")

Hi All,

I have been having exactly the same problem with my Renault car where Bluetooth connection is cutting out and then re-connecting since updating my iPhone to ios11.2.

I have spoken to my local dealership who have advised there is a new system update for the car system/radio.

I have since booked in to get this updated free of charge if within warranty. Renault have advised this is the procedure to follow as it has rectified instances of the same problem!

IOS does not broke anything. Didi you try to connect your phone to other (than RLink2) Bluetooth devices? I have tried and there is no problem at with them, only with the RLink2 for which there is no new version since 2015!!!. Renault should FIX this ASAP!!!