Registering for Wi-Fi Calling

For some reason, upon changing my iCloud password, I can no longer upgrade my iPad to Wi-Fi calling. I keep getting a pop-up that states I’ve reached the maximum number of registered devices for this service. Just a little background information, I have 2 Macs, 1 iPad Pro, that Wi-Fi calling was enabled prior to changing my password. Now that I’ve changed it, and enabled it on 2 of Macs, I apparently reached the max for Wi-Fi calling and can’t enable it on my iPad 😕


I tried calling Verizon about this issue, but they’re pointing fingers at Apple on this one, and there doesn’t seem to be a limit on how many devices can be enabled for Wi-Fi calling on their end at least. So, has anyone experienced this issue?

iPad Pro Wi-Fi, iOS 11

Posted on Sep 21, 2017 10:28 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2017 10:45 PM

So I may be the only one, but I did some troubleshooting and it works! All I had to do was go to Settings > Phone > Calls on Other Devices, and turn off the device you're having trouble with. Then I restarted both devices, toggled the Wi-Fi Calling switch off and then on, on the iPhone under Settings > Phone, and got a prompt on my iPad and voila! It works now. You will have to turn them back on on your other devices, but thankfully, no prompt message stating I've reach the limit.

1 reply
Question marked as Top-ranking reply

Sep 22, 2017 10:45 PM in response to mcoopers07

So I may be the only one, but I did some troubleshooting and it works! All I had to do was go to Settings > Phone > Calls on Other Devices, and turn off the device you're having trouble with. Then I restarted both devices, toggled the Wi-Fi Calling switch off and then on, on the iPhone under Settings > Phone, and got a prompt on my iPad and voila! It works now. You will have to turn them back on on your other devices, but thankfully, no prompt message stating I've reach the limit.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Registering for Wi-Fi Calling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.