Just downloaded the IOS 11 update onto a iPhone 6 and surprise surprise the touch screen has stopped working. Now cannot finish setup as cannot input 6 digit security code to open phone.
Phone only 13 months old, have tried hard reboot but no joy. Cheers apple, one again you've buggered a device up.
iPhone 6s, iOS 11
Hi Brian, tried that, sadly didn't work. Cant turn the phone off now as requires swipe, can't finish install or do anything with it now. Phone hasn't been dropped or abused, was working fine til the IOS11 install last night. For some reason the screen won't respond to anything, might just have to get a new screen.
Hi guys,
Spent 2 hours online chat with apple today, forced restart, factory reset, etc,all failed to bring the screen back to life. They tried really hard but ended up booking me in with nearest apple store on Monday under warranty. Seems to be a problem mainly with 6s versions for some reason. Hope this helps, the online chat was really enlightening, give it a go.
At this point it seems pretty clear that the problem is related to non-apple screen replacement. The only thin that can be done as of today, is to replace the screen for an original Apple screen at an Apple store (and pay for it). I would wait because this issue will be most likely be solved through software update in 11.1 or 11.2. If you hard-restart your phone enough, it sometimes work and it works fine until you lock it again, so the screen is not completely incompatible.
Hi
Try a reboot press the power button down & menu button hold both down until you see apple logo.
I have been using ios 11 for 2 months with no problems.
Cheers
Brian 🇬-1F1E7;
I manage to downgrade to IOS 10.3.3 and solved the problem.
How? same problem for me!
You are right. In the 11.02, it is ok
I know of an iPhone 6 that had the same problem and the upgrade to 11.0.3 has finally solved it
1. Hard reset your iPhone
2.Try to update your iPhone using iTunes.
Hope this works.
iPhone 6 touch screen doesn't work after IOS11 upgrade
