I was using an iPhone with provided sim card, but I have lost it and was using iPhone without sim card. When I updated iOS to 11, the phone is asking for activation which needs a valid sim card. I was in carrier's support center, they told me these phones aren't blocking anymore. However, It is not accepting any sim card. I have tried all operators in my area. None of them is working. What can I do with it? Should I forget about this phone?!
You can activate it using another iPhone with iOS 11. However, it will be like an iPod if you don't have valid sim card. I solved the problem. I am texting you the result.
You can activate it using another iPhone with iOS 11. However, it will be like an iPod if you don't have valid sim card. I solved the problem. I am texting you the result.
How to unlock your iPhone - Apple Support
What do you mean the one that Apple.com is showing? Where are you finding that? You would need to contact Apple Support, use the link in the top right of these pages, and ask them. You can provide the serial number and they should be able to tell you the carrier. But I am not aware of any method to get that from the Apple website.
Thank you so much, Could you tell me the way, how to find out the exact carrier? The one, which Apple.com is showing, is not working.
It is possible to use an iPhone without a SIM, if you are not using it with cellular service. However, once you update the iOS on the phone, it requires activation again. Activation requires a SIM, even if the device is not using active cellular service. It does not have to be an active SIM, however if the iPhone is locked to a provider, it has to be a SIM from that provider. Given the limited information that you provided in your original post, it seems you may be seeing an error on the screen that the SIM is not supported. If that is the case, then you are going to have to find out what carrier that phone is locked to, and then either get a SIM from that provider, or see if the provide unlocking services as suggested by the other poster. Without that, you will not be able to activate the phone.
I tried to contact apple support. I used IMEI to get support, then, there was a recommendation to contact with carrier, I clicked to that, I found out Omnitel, the operator who sold this iPhone. All this info is useless in this situation as carrier doesn't want to unlock. Easy way is to set up iPhone using another one with iOS 11.
As I indicated earlier, the only way to get a phone unlocked is by the carrier that holds the lock. If you contacted the carrier and they refuse to unlock it, that is their decision.
The information provided is not useless, it just seems you are stuck because the carrier will not unlock the device. This is not a decision by Apple, and Apple cannot assist you with this. If you purchase a phone that is locked to a carrier, you have to comply with their rules to get the phone unlocked.
Jokerxodjo wrote:
All this info is useless in this situation as carrier doesn't want to unlock. Easy way is to set up iPhone using another one with iOS 11.
If the carrier it is locked to will not unlock it, you will ONLY be able to activate it using a valid SIM from that carrier.
Hi, Thank you for the answer and link. However, It is not useful in the situation, which I described.
activate iPhone without sim card
